For the mom who gives us everything - Mother's Day gifts that connects us.
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(368130)
Spotty internet in the evening

Every evening my modem starts blinking red off and on until about midnight

Questions

28

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0

SOS mode

Hi, my phone is in sos mode and I can’t get it out. I know it’s not a network issue because my husbands phone it working as normal. I have tried restarting my phone, turning cellular data on and off. please help

Questions

1

0

0

signing in from a different computer

Hello - when trying to sign into my sbsglobal account through a different computer, and using an internet browser, it routes me to yahoo mail to log in. Once selecting my email and password, I keep getting an error message saying that it sent me an email to my main email address to verify/log on.&n

Questions

11

2

0

unburied wires not addressed after months of attempts

There is an unburied wire I reported months ago, should I just cut it? It's a dangerous condition on my property. If it's not buried it's going to be cut by landscapers and I don't want my neighbors to lose Internet because of at&t negligence to timely address exposed wires. I can't get a hold o

Questions

15

5

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Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

1.5K

1

0

Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

68.4K

151

Bad customer service

I went in the the att store in Union nj on morris ave. Just to pay my bill. The rep ask if he can check my bill make sure I’m getting all discount. I said ok and then he tell me my bill can be lower by $15.00. Never ask me to add a new line nor did he tell me he added a new line. So now I have a 7th

Questions

14

7

0

2FA Issues

I have both @bellsouth.net and @yahoo.com email addresses. I have recently been required to use 2FA to access my account. I did not enable 2FA - it seems to have been activated without my knowledge. The phone number associated with my account is a Google Voice number. Apparently the ATT 2FA cannot s

Questions

22

4

0

Getting Spam marketing emails from ATT despite email preferences

I have my email preferences to not get spam emails, as shown below: Why am I still getting marketing emails ATT? This is ILLEGAL under the CAN-SPAM act. I've reported this incident to the FTC - I urge everyone else getting marketing emails despite their preferences to do the same.

Questions

8

1

0

voice mail box not set up

I reset my voicemail password recently; now when i call my voicemail to check it, I get the message "Sorry, the person you're trying to call does not have their voice mail box set up" My voicemail worked prior to resetting the password, so i'm not sure what happened. I went into an AT&T store,

Questions

5

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0

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(54)
SOS mode

Hi, my phone is in sos mode and I can’t get it out. I know it’s not a network issue because my husbands phone it working as normal. I have tried restarting my phone, turning cellular data on and off. please help

Questions

1

0

0

voice mail box not set up

I reset my voicemail password recently; now when i call my voicemail to check it, I get the message "Sorry, the person you're trying to call does not have their voice mail box set up" My voicemail worked prior to resetting the password, so i'm not sure what happened. I went into an AT&T store,

Questions

5

0

0

My connection keeps going down

My connections have been going down all day it seems. Usually just for a minute or two but it interrupts the remote users, I'm one. What can I do about it?

Questions

5

0

0

Replacement electrical cord

Where/how can I get a replacement electrical cord for AT&T DLP7236 handset power adapter? Rabbit chewed thru original cord.

Questions

6

0

0

Router problem

Hello, i am having a router problem wherein the router can turn on and was able to connect to the internet fine since this morning and everday prior. However, i was trying to setup a wifi extender and now i cant even get the regular internet to connect to. Looking at the router, only the power butto

Questions

5

0

0

ATT Data Breach Followed by Charging Extra for Paying with Credit Card and Getting Paper Bill

Last week, I received a letter from ATT saying that my customer information was compromised and released to the dark web. Less than two days later, I received an email saying that my internet price will go up unless I switch to paperless billing and use their autopay with a debit card or bank accoun

Questions

9

0

0

Trending Accepted Solutions

(69)

Accepted Solution

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can not log into my sbcglobal.net email

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

Questions

259

3

0

Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

248

13

0

Accepted Solution

Official Solution

Need to reset password on old sbcglobal email account

Hi, I have an old sbcglobal email account that was recently hacked and sent phishing messages to all of my contacts. I want to change the password and delete the account but I can't figure out how to do this or even where to start. Can someone please assist and provide some direction?

Questions

143

1

0

Accepted Solution

Official Solution

unable to change yahoo mail password.

experian emailed about a security breach and suggested changing password. I'm directed from yahoo mail to directv which says i left directv in 2019 (I am still with them). I am an AT&T retiree, using my att/yahoo mail of 20+years. Any advice or suggestions would be terrific. thank you Al Felix

Questions

126

3

0

Accepted Solution

Official Solution

Asurion Upgrade

Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?

Questions

91

1

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