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I have a device I am having difficulty connecting to WiFi. Manufacturer info says device only works on 2.4 GHz band. Can I disable 5 GHz band temporarily so I can connect this device and re-enable afterward.
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Internet
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My account was banned and my question/answer was deleted. I posted the solution on how gold star families can get the military discount. It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me? [email scrubbed]
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Wireless
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Closed
My phones last check for software updates was on March 17, 2024 & when I try yo update it, it says software update interrupted. Then then there is a choice for "continue update" but it won't let me click on it. I need my phone to update. It's a brand new phone. I have only had it 2 & 1/2 mo
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Wireless
12
2
Prompt content:Looks like the lMEl number you entered doesn't match an AT&T device. Please check your lMEl number by dialing *i06# ar look forthe number under your device settings. Mine is an AT&T operator, why is this prompted?
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Wireless
11
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I have had an iPad Air with wi-fi access and its own phone number on my main account for a few years but somehow managed to remove the device from my account. How do I add it back?Then, once I have it added back, I need to figure out how to access messages for that phone number. I can't seem to find
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Wireless
19
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I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead
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Wireless
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Official Solution
I received this letter from the CPUC about AT&T. What does it mean??
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Home Phone
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I have not been contacted by AT&T offering me Experian Identity Works protection to this day (5/7/24)! My information is on the dark web thanks to their mishandling. I am submitting a complaint with the FCC today!
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Internet
270
8
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I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne
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Internet
23
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My provider was Mint Mobile and I got AT&T prepaid USIM to transfer to AT&T. When I tried to activate it I got the message that "loos like we hit a snag and can't complete your request right now. try again later. Error Code : SSACT-519. I think it should go completing pay my plan. However i
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Wireless
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I payed the remaining balance on my installment plan for my samsung galaxy z fold 3 in July 2023. I then unlocked the device and got service with another carrier. I need proof of purchase for the phone but since I'm no longer an AT&T customer, no one seems to be able to assist with providing a r
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Wireless
9
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I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del
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I have applied twice now to a store near where I live and twice now I haven't even been granted an interview they have just closed out the application then sent an email telling me I wasn't being considered. I find that to be a bit unprofessional. Do you have an email for the Human Resources for AT&
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Clubhouse
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Hello: my home email (@att.net) is rejecting all emails sent from my work email (@swedish.org). I checked under settings > security and more > filters and my work email is not there. How do I solve this? It only started happening 2-3 weeks ago for no clear reason. Yet, I can send emails from h
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All of the sudden every so often All of my @att.net email accounts get this message:"Account errors details" I see nothing wrong in settings. Re enter the passwords set up in Currently. Why does this happen and how do i stop this from occurring? I think in the past I had to go to currently.com and c
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13
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Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
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4.8K
219
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Solid red on Wi-Fi, nothing on phone light
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Internet
891
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Will ATT be selling or an upgrade for the New ipads announced today?
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Wireless
259
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Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.
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Internet
241
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Official Solution
My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Wireless
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