Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Let us help you pay your bill, transfer billing responsibility, sign up for AutoPay and more.
Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through. ----- The following addresses had permanent fatal errors -----<[ema
Questions
•
1.5K
2
0
For some reason my mom's att.net email address is using my phone number for verification. Before realizing it was her, I had texted "STOP" to the number sending me codes. The number is 35433 for "AT&T Digital Life Info Alerts". Now I need to be able to receive these codes so she can log into the
Questions
•
9
1
0
My connections have been going down all day it seems. Usually just for a minute or two but it interrupts the remote users, I'm one. What can I do about it?
Questions
•
Internet
5
1
0
What do you do if you can't remember answers to your security questions
Questions
•
9
1
0
Every evening my modem starts blinking red off and on until about midnight
Questions
•
Internet
28
11
0
Hi, my phone is in sos mode and I can’t get it out. I know it’s not a network issue because my husbands phone it working as normal. I have tried restarting my phone, turning cellular data on and off. please help
Questions
•
Wireless
4
0
0
Hello - when trying to sign into my sbsglobal account through a different computer, and using an internet browser, it routes me to yahoo mail to log in. Once selecting my email and password, I keep getting an error message saying that it sent me an email to my main email address to verify/log on.&n
Questions
•
11
2
0
There is an unburied wire I reported months ago, should I just cut it? It's a dangerous condition on my property. If it's not buried it's going to be cut by landscapers and I don't want my neighbors to lose Internet because of at&t negligence to timely address exposed wires. I can't get a hold o
Questions
•
Internet
15
5
0
Accepted Solution
Official Solution
What is AT&T doing about the recent data breach, besides claiming it did not come from their network?
Questions
•
Internet
68.5K
151
I went in the the att store in Union nj on morris ave. Just to pay my bill. The rep ask if he can check my bill make sure I’m getting all discount. I said ok and then he tell me my bill can be lower by $15.00. Never ask me to add a new line nor did he tell me he added a new line. So now I have a 7th
Questions
•
Wireless
14
7
0
Hi, my phone is in sos mode and I can’t get it out. I know it’s not a network issue because my husbands phone it working as normal. I have tried restarting my phone, turning cellular data on and off. please help
Questions
•
Wireless
4
0
0
I reset my voicemail password recently; now when i call my voicemail to check it, I get the message "Sorry, the person you're trying to call does not have their voice mail box set up" My voicemail worked prior to resetting the password, so i'm not sure what happened. I went into an AT&T store,
Questions
•
Wireless
7
0
0
Where/how can I get a replacement electrical cord for AT&T DLP7236 handset power adapter? Rabbit chewed thru original cord.
Questions
•
Home Phone
6
0
0
Hello, i am having a router problem wherein the router can turn on and was able to connect to the internet fine since this morning and everday prior. However, i was trying to setup a wifi extender and now i cant even get the regular internet to connect to. Looking at the router, only the power butto
Questions
•
Internet
5
0
0
Last week, I received a letter from ATT saying that my customer information was compromised and released to the dark web. Less than two days later, I received an email saying that my internet price will go up unless I switch to paperless billing and use their autopay with a debit card or bank accoun
Questions
•
Internet
9
0
0
I called 3 times now for my service to be canceled and was awarded full amount of 149.96 haven't got it yet and was charged again now 3 times after we canceled the first time. I'm getting really really sick of this. Just give me my 149.96 so we can part ways.
Questions
•
Internet
7
0
0
Accepted Solution
Official Solution
when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying
Questions
•
262
3
0
Accepted Solution
Official Solution
I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.
Questions
•
Wireless
248
13
0
Accepted Solution
Official Solution
Hi, I have an old sbcglobal email account that was recently hacked and sent phishing messages to all of my contacts. I want to change the password and delete the account but I can't figure out how to do this or even where to start. Can someone please assist and provide some direction?
Questions
•
143
1
0
Accepted Solution
Official Solution
experian emailed about a security breach and suggested changing password. I'm directed from yahoo mail to directv which says i left directv in 2019 (I am still with them). I am an AT&T retiree, using my att/yahoo mail of 20+years. Any advice or suggestions would be terrific. thank you Al Felix
Questions
•
127
3
0
Accepted Solution
Official Solution
Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?
Questions
•
Wireless
91
1
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.