Device Features

I will be traveling to Europe and have decided to purchase an eSIM from a local provider because it is cheaper for me than the Intl Day pass that AT&T offers. I have been hearing about WiFi calling as an option for calls back to US, but I do not fully understand how this works.  WiFi calli

Sometime in March - conditional call forwarding stopped working to Google Voice. I have also tried to a Tracfone number and it fails. If I conditional call forward to another AT&T line it works fine. The symptom is an immediate disconnect as soon as the forward starts for unanswered or busy. Un

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

I have an ATT account for the hotspot in my Ford truck. Before the IOS 16 update my iDevice would connect and stay connected to the mobile service in my truck.  Since the update I must manually connect to the service.  A minute or two after the device locks the connection is lost and I mu

I need to go to Russia for a period of 4 months. I told about this in the communication salon. But the connection stopped working after crossing the border (no network signal). I cannot receive SMS messages and therefore I cannot log into my personal account.My friends came to the salon to find out

All of my voicemails were deleted today and I want to get them back. I did not delete them so I don’t know how this happened.

I just got a call that has CNAM "AT&T". The Active Armor did not catch it, but online saying it was a scam. Likely I did not have "AT&T" as a contact on the phone - I would answer the call otherwise. Question: why does AT&T allow that?

I reset my voicemail password recently; now when i call my voicemail to check it, I get the message "Sorry, the person you're trying to call does not have their voice mail box set up" My voicemail worked prior to resetting the password, so i'm not sure what happened. I went into an AT&T store,

I've tried to make a video call and each time I get a message on the screen that says: Video unavailable. Connected as a voice call.

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?