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Why did my Visual Voicemail stop working?

I get alerts now that I have voicemail, but have to call in, my visual voicemail stopped working. I have a samsung 22 ultra.

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Visual voicemail not working

For a period covering the last 6 months, I've periodically experienced issues with visual voicemail. There will be a new message but I can't play it back without getting an error message: "please wait while message is downloaded." This happened multiple times with the S21 Ultra to the point where

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Talk logs

Why can't I see my talk logs anymore?

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Phone settings for international plan

Do I need to make any changes to my settings after having international day pass placed on my phones?

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How to unlock a phone that was locked by AT&T when Tracfone was bought out by Verizon but my phone used an AT&T Sim?

I have gone around and around with Tracfone and At&T about how to unlock my previously UNLOCKED phone. I was a Tracfone customer for 3 years after I bought my UNLOCKED phone. Since Tracfone was bought out by Verizon in 2021, apparently some that were on Tracfone were using an AT&T SIM card.

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Can I get Call Protect, without losing my grandfathered in cheap plan?

We have a grandfathered in plan rate, that does not include unlimited data (because we don't need it). Would joining up for call protect change my plan & it's rate?  I was told that if I ever change my plan again out of this grandfathered in rate, I will never be able to go back again.

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Calling problems - no one can hear me

When I make phone calls, no one can hear me but I can hear them just fine. What can I do to fix this problem.

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iPhone won’t send pics via sms

I have a refurbished iPhone 13, last week my phone stopped sending pics and/or screenshots to any device that doesn’t have iMessages enabled. I can send pics via iMessage, but if I try to send them to someone who doesn’t have an iPhone they won’t go through. I haven’t changed anything in my settings

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Data only eSIM

I just got a Samsung phone with eSIM capability. My impression is when you have a data only eSIM, you can access internet similar to having WiFi. Will "WiFi calling" work in that case? If that is the case, this will be a great alternative to "International Day Pass"? Not all travelers need unlimited

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26

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GPS location of a phone

I got my daughter a phone on my account now she has taken off with phone and refuses to pay for it . How can I find the location of the phone by using the number, she keeps changing her email address

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Samsung trade in promo

Is this promo only applicable if I would be trading in an old Samsung Galaxy? Or, is it OK to trade in an iPhone to get this promotion in order to start new service with AT&T and get a new Samsung phone as well?

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My AutoPay always turns off

I had my prepaid account AutoPay on and have an account balance over $700. Last month, on the day before renewal, I got a text from att saying my AutoPay was not successful. When I logged into my account, AutoPay was turned off. So I added more money and set up AutoPay again. I got the same text t

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Wireless

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Secure family app

So my secure family app was working fine then all of a sudden it like reset on all the phones and I had to go and set everything up again but on my phone which is the parent one it won’t keep me signed in. I have to sign in with my number and account then it says I don’t have access to the app and m

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Wireless

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Voicemail says full when called, but no voicemails to delete

When you call my voicemail it says full. I checked and it says I have no voicemails. It does not give me an option to do anything further with deleted vm's.

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Wireless

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Messed up my trade in shipping

I sent my XS trade in phone back in the box that came with my new phone. Said Pitney bows on it. A week later I get a white box that said trade in AT&T. Now what do I do? I sent my phone to who knows where. Then to boot I sent my iPhone 8 back in the box that was for my iPhone XS now I got ever

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Wireless

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Web site block for Phishing but no message appears

I have a work web site that continues to get blocked saying that it is a phishing site. But there are no messages in my inbox showing that this site was blocked. According to all of the tech support documents I've read, clicking on the "safe" link in the message is the only way to add this site to m

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Internet

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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Wireless

482

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Internet

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Phone trade in.

I recently traded in my ZFlip 3. I was given $1,000.00 for my trade. I purchased a S23 Ultra for $1,199.00. I'm using the next plan for 36 months. If I chose to pay the phone off in three months, how much will I owe? I think I'll owe less than $199.00. Is this correct?

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Wireless

360

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Internet

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