Device Features

Device Features

Learn about all the wireless features available to you!

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Porque mi iPhone 13 no enciende?

Tengo un iPhone 13, lo deje que cargara hasta el 100% luego de eso lo desconecte del cargador y cuando despierto para verificar el celular no enciende, lo conecte al cargador y aun así no enciende, ni a mi computadora se conecta. Que puedo hacer al respecto este problema?

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does Samsung watch need to be unlocked

I purchased my Samsung watch from at&t and it has been paid off for quite a while. Do I need to unlock the watch before switching carriers?

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Call Protect Doesn't Detect Spoofed Numbers

I get 5-15 spoofed phone calls a week and I have to pick up all calls to my work phone due to my work responsibilities. If I call the numbers back the responses are: 1) disconnected phone line, 2) real phone # owner states they did not call me, 3) advertising/marketing/scam. If the real phone # owne

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At&t phone, but visual voicemail says it's Verizon error

So I have a Galaxy s22 and when I go to the visual voicemail it gives me an error message and to call customer serivce at 800-922-0204. My messages aren't syncing anymore with visual voicemail either.  The weird part is the customer service line is a Verizon line.  So how to I get this to

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converting physical SIM to eSIM samsung galaxy S22+

How do I convert a physical SIM to eSIM on samsung galaxy S22+?

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Need to find an old phone imei number

I don't have an account with you guys anymore but my Samsung account two step verification is linked to an old phone I had with you guys. Can you help me find the IMEI from it?

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New S22Ultra WiFi calling not working

My S22 Ultra WiFi calling just quit working since yesterday (9/7/2022). Try everything on the support site, check updates, reboot, reset device connection. Nothing works! On the instructions and the video, the emergency address verification never shows up. Why and why.

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Kyocera Duraforce E6560 - does not prompt for unlock code on SIM card swap

Per instructions - power down phone, swap to new SIM card - power up phone and enter unlock code when prompted - then select unlock. I do not get prompted for the unlock code.  Though I do show new provider name and at least two signal bars.

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How to unblock a contact in Active Armor

How to unblock a contact.

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Email to SMS has stopped working. How can I fix it?

Delivery has failed to these recipients or groups: [email scrubbed]There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin. Diagnostic information for administrators:

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How can I check traffic usage over a DSL Connection?

How can I check traffic usage over a DSL Connection?We have a Direct Internet Access (DIA) Circuit at one of our locations. We also have DSL.  We are evaluating whether or not we need the two of them.Thanks!

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AT&T Mobile Tower Down?

I'm located near the Prizer Point Marine in Cadiz Kentucky 42211 and have not been able to make or receive calls for a week now. I can drive 15 minutes down the road and everything works perfect 3-4 bars. Anyone else having an issue?

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How to delete devices from wifi

Is there any way to remove/delete devices from my wifi? EVERY device that has ever connected is in the list and you can only block so many. How do I get them off my wifi?

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sbcgobal.net no incoming emails

I’m unable to receive any incoming emails using my sbcglobal.net account. I can send emails just fine. Anyone have any idea on how to fix this issue?

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AFFORDABLE CONNECTIVITY PROGRAM

Does anyone know how to transfer ACP benefits from my AT&T account to another provider?

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How to delete unsafe urls and exit out of a malicious website?

My ActiveAmror at first said I had just 600 unsafe URLs open and it just keeps going up and the same notification keeps popping up saying malicious activity on this one website that I keep pushing the close button to and im not sure how to stop it

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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ATT is blocking the domain of our website

ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.

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U-verse TV + Internet issues

I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV

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Upgrade to my AT&T Mail..

I just received an email that I had to upgrade my att email by clicking on a link and I dont know if this is a valid email its from [email scrubbed] this a legit email?

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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