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Device Features

Device Features

Learn about all the wireless features available to you!

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why doesn't 911 calls automatically have packet GPS info sent to operators ?

All,just wondering why the GPS location data couldn't be sent via packet in to a 911 call? that way an operator could use decoder software on a PC to

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3 weeks ago

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2 weeks ago

*23 and *33

Anyone else dial *23 and get Puerto Rico emergency management and *33 Puerto Rico fire dept. (I think that’s what they said)Also #22 dials American Ai

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2 weeks ago

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2 weeks ago

Accepted Solution

Official Solution

Call Forwarding not working

My Call Forward feature has stopped working on my Samsung S9 phone. It has been working up until yesterday. I open my phone app (like I am going to ma

 posted 

7 months ago

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2 weeks ago

What to do for device unlock after waiting two weeks

I have submitted a device unlock request online and the status is still "in progress" after two weeks. I cannot find a phone number to call or any oth

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2 weeks ago

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2 weeks ago

No access to AOL email

Why can’t I receive AOL emails?

 posted 

2 months ago

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Last response by 

2 weeks ago

AT&T Thanks

I have uninstalled, re-installed, cleared cache, restarted my phone, used data and WiFi, etc. and still cannot log into the AT&T Thanks app with the s

 posted 

3 weeks ago

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Last response by 

3 weeks ago

WiFi calling issue -- I can't hear them, but they can hear me

I spend a lot of time in a house with spotty reception, so I use WiFi calling when I'm here. It's worked fine for a year or so, but suddenly, I can't

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3 weeks ago

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3 weeks ago

Someone else has the exact same phone number as me?

This has been going on for maybe 3 years. I get text reminders and political text ads directed to a man we'll call Mr. O. Typically, I just thought Mr

 posted 

5 months ago

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Last response by 

3 weeks ago

Video Calling is unavailable on Galaxy Note 10 +

I did hard reset, didn't work.I cleared cache, didn't work.

 posted 

4 weeks ago

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Last response by 

3 weeks ago

Data recovery

How do I recovery my photos and videos from my galaxy s7 that's been destroyed

 posted 

2 years ago