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Device Features

Learn about all the wireless features available to you!

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how to track my lost phone

how do I track  my lost phone

Wi-fi calling feature disabled

I have a Samsung Gaxy S10e and am connected to my wi-fi home connection but I'm unable to turn on the wi-fi calling feature. When I try to enable, it

Adding data

I need 5gb data more

 posted 

19 days ago

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Last response by 

17 days ago

I submitted a payment my mistake

Today I submitted a payment by mistake I was trying to set the auto payment for next month and I submitted the payment for today I wanna see if I can

 posted 

19 days ago

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Last response by 

18 days ago

how to forward calls if phone is dead

Dropped my phone in pool.  I've had it in a bag of rice for 24 hours.  It won't work at all.  Is there a way to forward calls to my landline?

 posted 

2 years ago

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Last response by 

18 days ago

Face time

When I facetime my daughter or others I can see her but she cannot see me . Its dark on her side. I am connected to wifi and I turned on and off the

 posted 

19 days ago

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Last response by 

18 days ago

Smart Home Manager missing all but two "Tools"

Not sure which category of help is best to address this issue. Whether I access online via my desktop or through the app on my iPhone, the "Tools" li

Mobile phone hotspot Wi-Fi password

How do I change my Wi-Fi phone hotspot password

 posted 

20 days ago

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Last response by 

19 days ago

Alternative to Security Code via text message

I may drop my cell phone service and only have my home phone/landline. Does anyone know if there is an alternative method to get the Security Code th

Why cant I receive prepaid calls from jail

Why can't I receive collect calls from jail all of a sudden when I could a couple of days ago? This is a pre- paid account through the jail and I just