
Device Features
Learn about all the wireless features available to you!
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AT&T Active Armor App Issues
Hello, on my account I have the AT&T active armor advanced subscription, but when I go to the app, and click on the continue button, it says “Hang tight, we’re setting up your account, this shouldn’t take long.” After about two minutes it says “We’ve hit a snag, the subscriber account isn’t elig
Questions
745
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Unlock my phone
I put in for one of my phones to be unlocked. It was paid off over a year ago and is a newer model. Do not owe anything on the bill. Why is this taking so long? I requested this on 5/31. If it’s the system then should have been done immediately. I have been with AT&T since 2001. With the 10s of
Questions
48
5
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Accepted Solution
Official Solution
Enable Wi-Fi calling error no in 911 database
I’ve been trying to enable my Wi-Fi calling feature and keep getting an error message that my address is invalid. I did a network reset and that did not work I also verified my address with USPS and entered it exactly and that did not work as well. Please advise as this is a very important feature t
Questions
27
2
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Accepted Solution
Official Solution
what is happening if I call a number and it rings 3-4 times then goes busy
When I call a number and it rings 3-4 times then goes busy does that mean I am being sent to do not disturb or is the number blocking my calls?
Questions
52.2K
5
Winegard Connect 2.0 and Prepaid SIM card
My new RV has the Winegard 2.0 and it already had an AT&T SIM card in it. I was told by one AT&T employee to go to the AT&T prepaid site and enter the SIM card number and the IMEI number and then I could activate the card/system. I did that and it still gives me a "denied Access" to the
Questions
433
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Samsung S21 Ultra 5G issues on ATT netowrk
I came to ATT from Spectrum Wireless in October 2021. I brought with me my unlocked Samsung S21 Ultra 5G phone. This past weekend I got a letter from ATT wireless stating they are shutting down 3 G and that they would be sending me a new phone that did not rely on 3G. I tossed that letter kn
Questions
1.2K
22
actualizacion versión 12 android
Saber si la versión 12 de andrioid para modelo SM-G998U con versión de banda base G998USQU4AUGZ del S21 Ultra esta disponible para la operadora de At&t usa
Questions
137
5
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Voice Mail Messages Stuck In Visual Voicemail
I have a Motorola 2022 Power with Android 11. I have gotten a few voice mails, and I use the visual voicemail app. I have gone and deleted the voice mail messages but I keep getting notification that I have voice mail messages from the people that I have deleted there voice mail messages already, an
Questions
23
1
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Accepted Solution
Official Solution
Multiple Discounts
Can you have more than one discount on your wireless account? Ex. Teacher discount and AARP both discounts off same wireless account.
Questions
29
1
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Accepted Solution
Official Solution
Wireless Router with AT&T Router
I have a "standard" AT&T router with my internet service. There are two "dew claw" USB ports in the back. I call them "Dew Claw" since they are as useless as a dog's dew claw for anything other than charging phones or other devices. Real routers have wireless capabilities on their USB ports.
Questions
40
3
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Samsung galaxy Z fold 3 5g wearing out with normal everyday use
Crease black glitch line from just everyday use only had the phone approximately 3 months... I want to know how you get a full refund on this phone it has so many problems because of everyday wear and tear and it's not completely 3 months old...I hardly ever have service everyone else's on the accou
Questions
26
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