Device Features

Device Features

Learn about all the wireless features available to you!

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How do I download to my computer a call log history.

Would like a record of calls to/from my Iphone13 showing date, time, number and duration.

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Wi-Fi Calling Help (Galaxy S22 Ultra)

I have been unable to activate wifi calling on my new phone. Wifi calling is selected as an add-on on my business account devices page. However, on my Galaxy S22 Ultra 5G, whenever I turn on wifi calling, it tries to turn on, then gives me an error stating, "Could not turn on WiFi calling at this ti

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Active armor not working

I have been getting the we hit a snag for the active armor for months nothing resolving the issue.. it is blocking number and will not let me unblock them

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March Madness® With AT&T - Learn About Our Latest Offer!

As a Proud Partner of March Madness®, AT&T is bringing a bit more to your game.   Spring brings new growth, new flowers, and March Madness®. Not just that, Spring also means Samsung is storming in with new & powerful devices that can take your streaming and gaming experience

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Changing Caller ID

Caller ID has been set up for all users on the business account, but the main account holder's name comes up on the caller ID instead of what is noted online on the account for individual users. Can this be corrected?

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New voicemail messages fail to download

On two occasions so far (about a month apart from each other), new voicemail messages have failed to download. A message is displayed stating "please wait while message is downloaded" or something similar. I have to call support and have my phone taken off and re added to the network. I would prefer

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One ui 5.1

Supposed to be released on February 22 for Series 23,22,21, and others anyone know how to get it?

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Calls are blocked by old app and new app won't activate

I had Call Protect and it expired and the new app that replaced it won't authenticate to my account and I cannot turn the blocking off and now I'm missing calls from doctors and hospitals. How can I get the call blocking the old app was doing turned off or get into the new app to turn it off?

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Porque mi iPhone 13 no enciende?

Tengo un iPhone 13, lo deje que cargara hasta el 100% luego de eso lo desconecte del cargador y cuando despierto para verificar el celular no enciende, lo conecte al cargador y aun así no enciende, ni a mi computadora se conecta. Que puedo hacer al respecto este problema?

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does Samsung watch need to be unlocked

I purchased my Samsung watch from at&t and it has been paid off for quite a while. Do I need to unlock the watch before switching carriers?

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Fees international calling plan

After international calling plan is on phone, and call without Wi-Fi is made it’s $10.00/ 24 hour period… is this correct? Are there any other extra calling fees: charged for local? Distance within country? Overseas? What is best solution for calls: The travel will be for up to 2 years. Ph

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Mobile Hotspot

I am using my Galaxy S21 phone as a mobile hotspot (and paid for the 15GB plan) to provide internet service for my laptop in St. Augustine on my sailboat. I have checked the coverage map and see 5G service available in this area. However, my internet is terrible! My question is - would the interne

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How to get the $20 add on unlimited tablet plan through Premier?

Good evening I have an ATT premier account and am having some issues. I have a few tablets on my plan and want to add more through Premier. I was told by a rep its good to create a new group each activation that way it doesn't affect the 10 main lines that are meant for phone lines. But the issue

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Over $100 for DSL????

Trying to save money as our ATT bill keeps increasing significantly - and went to cancel our landline last night. Told if I do that, my DSL (our internet!) will also be cancelled. I was "supposed" to have been told about this via letter in 2019. Yeah. Never happened that I can recall. Have no oth

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New emails go to Trash or Junk, not Inbox.

My new Incoming messages go directly to the Trash or Junk folders. I have to “edit” those folders and move the messages I want to keep to my Inbox. I’ve tried every avenue I can think of to find helpful information to resolve the issue. Please, please help. iPhone 12, Yahoo, AT&T

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Unlocking my ATT device

I’ve had an asus memo pad 7 LTE since around 2016 so I know I paid it off yet ATT won’t unlock it because of a bill I owe on a different device. To me, that makes no sense. The tablet is a $30 tablet (at best) and it is in fact paid off and has nothing to do with the other devices that I do owe mone

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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