AT&T PREPAID
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Verify Emergency 911 Address Failed GEO-0074-WS
I am trying to enable Wi-Fi calling on my device. I get an error "Need Valid Address" with the code GEO-0074-WS The address I entered matches EXACTLY what is on the Zip Code lookup from the USPS. How can this be resolved?
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Voicemail stopped working
For the last month, my voicemail stopped picking up on my Samsung s7. I just upgraded to the S21 and it still does not work. Nothing in the troubleshooting seems to address this. How do I get this working again?
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With iPhone, can you go back and forth between eSIM and physical SIM
We know, If you have eSIM supported iPhone than it can convert/move from AT&T carrier/number physical SIM card to AT&T eSIM. I have few questions. 1. Once you convert from the physical SIM to eSIM; can you leave physical SIM in iPhone's SIM tray ? 2. Can you go back from eSIM to the same
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Code MCK
How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code. Samsung tells me that they
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Why did my Visual Voicemail stop working?
I get alerts now that I have voicemail, but have to call in, my visual voicemail stopped working. I have a samsung 22 ultra.
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Visual voicemail not working
For a period covering the last 6 months, I've periodically experienced issues with visual voicemail. There will be a new message but I can't play it back without getting an error message: "please wait while message is downloaded." This happened multiple times with the S21 Ultra to the point where
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Phone settings for international plan
Do I need to make any changes to my settings after having international day pass placed on my phones?
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How to unlock a phone that was locked by AT&T when Tracfone was bought out by Verizon but my phone used an AT&T Sim?
I have gone around and around with Tracfone and At&T about how to unlock my previously UNLOCKED phone. I was a Tracfone customer for 3 years after I bought my UNLOCKED phone. Since Tracfone was bought out by Verizon in 2021, apparently some that were on Tracfone were using an AT&T SIM card.
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Can I get Call Protect, without losing my grandfathered in cheap plan?
We have a grandfathered in plan rate, that does not include unlimited data (because we don't need it). Would joining up for call protect change my plan & it's rate? I was told that if I ever change my plan again out of this grandfathered in rate, I will never be able to go back again.
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Auto pay due date
How can I adjust the date on my auto pay? I want one week later.
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Wireless
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Help with signing up my bellsouth.net email account on iphone. On my home PC I use Currently.com
Help, I had to change my password on bellsouth.net email on my PC and now my iphone won't let me update the password. So I deleted my iphone email and now can't figure out how to re-enter the information and what information I need to use. Can anyone please help me????? Thank you, Shell
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I get error TBWLSB-118 when trying to transfer billing responsibility
Hello, My wireless account is under my wife's name. Unfortunately, she passed away a few years ago and I need to transfer the billing responsibility to my name. Every time I go through the TOBR process, I get the following error during the credit check step: We're sorry. Based on your credit
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Wireless
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Locked out of bellsouth email
My email logged itself out on all devices and now wants to text a code to a cell phone to log back on. The cell phone it’s trying to text is my daughter’s (who was never part of the account to begin with, just a number on our former cell plan service with AT&T. In the past, verification texted t
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I cancelled my "unlimited Long Distance" service 8 months ago but I am still getting charged every Month HELP!
Hello, I am a senior Citizen that is vision impaired and I have a serious problem with AT&T Billing not correcting the billing issue that they have also identified and apologized for.......I cancelled my AT&T Unlimited Long Distance back in Sept 2022 - but I am still getting charged every m
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Home Phone
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Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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