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Device Features

Device Features

Learn about all the wireless features available to you!

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Unlocking a phone

I went through the process of unlocking a phone I no longer use. I received the unlock code but where do I use this code.  How do you complete t

Questions

5

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Call Protect Blocking Everyone In My Contacts List

For some reason my Call Protect is blocking everyone on my contacts list and sending them to voicemail. I have gone through all the settings to correc

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Tech Support

I’ve spent more than 6 hours on the phone with tech support. On the last update my caller id stopped working. I have been hung up on again tonight bec

 posted 

3 days ago

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Last response by 

ATTHelp 

15 hours ago

Questions

11

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Cannot enable ATT call protect on my Samsung Galaxy S9

When i attempt to enable ATT Call Protect I get a message that says mobile data is needed. I am connected to ATT and WIFI and mobile data is enabled

 posted 

3 days ago

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Last response by 

ATTHelp 

a day ago

Questions

3

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deviceunlock portal did'n work!

Hello! i try to unlock my devices (LG V40: imei 359581090293842) at https://www.att.com/deviceunlock but can't so nothing, becouse "Oops! Looks like

 posted 

2 days ago

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Last response by 

GLIMMERMAN76 

2 days ago

Questions

9

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Info. On 5g in my town

When is 5g going to be in Royse City, TX. I've just bought a new 5g phone. I have not found ANY 5g areas anywhere in North Texas. What's the hold up

 posted 

2 days ago

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Last response by 

Constructive 

2 days ago

Questions

8

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Help with Galaxy S20

HELPPPPP. NEW PHONE DRIVING ME CRAZY.

 posted 

2 days ago

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Last response by 

sandblaster 

2 days ago

Questions

3

1

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Customer service

I have tried for the past few days to speak with a representative or online chat and have spent hours on hold. When someone finally comes on line, I g

Questions

6

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New iPhone se doesn't work

Got a new iPhone Se 2020 today and it has no service and when I tried setting it up it gets frozen on "preparing upgrade". How can I fix this problem

 posted 

3 days ago

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Last response by 

robtnika 

3 days ago

Questions

8

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Accepted Solution

Official Solution

Dropped Calls & Connectivity Issues - Report Them Today

Mark the Spot - Report Dropped Calls & Connectivity Issues  Have you experienced lost calls or poor reception? Are bars low? You can help us

 posted 

4 years ago

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Last response by 

lynneczinski 

23 days ago

Questions

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