For the mom who gives us everything - Mother's Day gifts that connects us.
Internet

Internet

Share tips and tricks with other AT&T Internet customers.
Ask a question

Latest conversations

View More

(91849)
Connect to Guest Network via Ethernet?

I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices.  However, my security cameras connect to a base station that must be hard-wired to the router via ethernet.  Is it possible to connect to the guest network via ethernet?  Than

Questions

7

1

0

Why won't you honor the rate that YOUR rep told me?

I was told in September 2020 that my rate would be $109.99 by the Loyalty Department. The rate NEVER was billed at that amount and I have to keep calling to find out why to which they put me on hold and switch me from person to person. Today after being on the line for 1.5 hours trying to get it res

Questions

42

2

0

Accepted Solution

Official Solution

Internet Air wifi speed is INCREDIBLY slow and unreliable

We regret switching over. We have a cell tower less than a mile away. Our download speeds range from .7 Mbps to 239 Mbps. The picture on our TV is blurry. Using my laptop, I keep losing the internet connection altogether. I am paying for an extender and wonder how many I will need since they can on

Questions

5.3K

32

AT&T Security Breach

I have not been contacted by AT&T offering me Experian Identity Works protection to this day (5/7/24)! My information is on the dark web thanks to their mishandling. I am submitting a complaint with the FCC today!

Questions

210

7

0

Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

Questions

16

2

0

I can not apply for the affordable program or access program??????????????????????????????

I HAVE BEEN TRYING TO APPLY FOR THE ACCESS PROGRAM FOR MANY WEEKS WITH NO SUCCESS. I  CALLED THE PHONE NUMBER CUSTOMER SERVICE THEY WERE GOING TO FIX IT NO FIXING DONE. I NEED TO RECERTIFY MY SERVICE . I CAN NOT DO THE APPLICATION SEVERAL TIMES I KEEP GETTING A WAITING SIGNAL WHEN UPLOADING

Questions

75

4

0

AT&T Internet isn't available at your address.

just moved in a new home, but the house is a new build, new address as well and I been trying to get Wifi but Is hard cause it always says Internet isn't available at your address. I don't know what to do or how to get it added to my area even tho If I enter the house right in front of me it will sa

Questions

10

1

0

Only half of my new gear was delivered?

I just ordered the enhanced WiFi Package. I was expecting a new router and a new extender, but I only got one tracking number.  An extender arrived today, but no router.  Of course, the tracking number shows "delivered".  Any ideas how to get my router?

Questions

16

4

0

Data Breach

I have tried to sign on to ExperianID and it says my activation code is invalid. Help!

Questions

14

0

0

Long Range Wifi Atenna Extender

We have an ATT BGW210 Gateway router, and are looking to boost our Wifi signal significantly for our small business. This is a semi outdoors business, and the signal would need to reach several hundred feet in multiple directions to support a variety of electronics, such as our Payment Processing sy

Questions

13

1

0

Be the first to reply

(9)
Data Breach

I have tried to sign on to ExperianID and it says my activation code is invalid. Help!

Questions

14

0

0

Why does ATT not have it so customers can review them?

Most companies have a way for customers to submit review. Does ATT have it blocked bc they know they will be flooded with 1 star reviews?

Questions

21

0

0

No puedo conectarme a internet

Ay?dame no cometa la caja

Questions

9

0

0

Downed communication wire

I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?

Questions

28

0

Closed

Transferring my service

I'm moving and want to transfer

Questions

15

0

0

Home web server and gaming server setup for a pc on my lan?

I have a web server running on port 80 of a pc on my lan. It also runs some docker vm's running a minecraft java server and some other applications. i am using port 80,25565, 7000,9000,10000,20000 for the various application on the server. I had port forwarding set up on my nighthawk router with my

Questions

27

0

0

Trending Accepted Solutions

(10)

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

836

6

0

Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Questions

236

2

0

Accepted Solution

Official Solution

Why cant I get Att access if I have fiber

Approved for Att Access but not allowed cause we have fiber

Questions

112

2

0

Accepted Solution

Official Solution

Getting POTS/landline with ATT fiber

Currently have T-Mobile for phones, RCN 100Mbps or internet, ATT for copper landline. RCN keeps raising rates. My spouse wants to different ways to call 911; so switching to ATT fiber and ATT cell phone is out of the question.I went to ATT store and saw the telephone jack on the back of the fiber m

Questions

90

5

0

Accepted Solution

ONT Install

Good evening, I am having a tech come out and install an ONT so I can use my own gateway. The lady on the phone mentioned that there may be a $99 service fee. Is this a service they bill for?

Questions

46

7

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.