Phones & Devices

I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please

In Settings, no roaming option. It only says it is converted to eSIM.

What mojo is this? I sent in a pixel 6 on Feb 5, got two trade in credits, and then found out it magically turned into an Alcatel! I never even owned an Alcatel! Att told me there’s nothing they can do. I mean, I could call ups or usps who handled the package after I packed it (and what, accuse the

I've had confirmed that I'm not receiving texts or voicemails when my phone is turned off. AT&T's chat service won't load. Guess I have to blast them here! In the past, when I turned on my phone any texts or voicemails I received while my phone was off would pop up, but apparently that's not in

I have attempted to unlock a device from AT&T's network. I have submitted multiple requests, but it always says I have a balance due.  I have unlocked other phones on this same account, that were purchased at the same time.   I have confirmed with AT&T that there is no balan

Will ATT be selling or an upgrade for the New ipads announced today?

Hi - I have a really old LG K20 phone that I want to give to a friend to use. I guess it is network locked. I do not have the code and I am not on AT&T. Who do I call or email to unlock this phone? Thanks.

Hi, From the business phone where I work at, I got a call from this number: 810-420-1360 The woman on the phone said her name was Jessica from the AT&T Alliance Program and said she wanted to speak to the person that was in charge of our phone systems. She wanted to talk about our plan and rev

I requested and received the unlock code for the wireless home phone base but I don't know how to enter it into the device.  The directions tell me to insert the non AT&T SIM and then a prompt will pop up onto the screen where you enter the code.  But this is not a cell phone, it is a wireless home

When my iPhone is off or not within range any calls on my Apple ultra 2 goes directly to voicemail. I have called AT&T numerous times and went to an AT&T store. All the generic fixes have not worked.

I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please

What mojo is this? I sent in a pixel 6 on Feb 5, got two trade in credits, and then found out it magically turned into an Alcatel! I never even owned an Alcatel! Att told me there’s nothing they can do. I mean, I could call ups or usps who handled the package after I packed it (and what, accuse the

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Will ATT be selling or an upgrade for the New ipads announced today?

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.