Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Android

Android

Learn about the Android mobile operating system.

21.9K

Ask a question

Pinned posts

(0)
No conversations found!
(21832)
Trouble unlocking phone

Hello, everyone. I recently bought a renewed Google Pixel 8 Pro from Amazon that said it was unlocked. However, checking some IMEI checker websites it says it is under AT&T. I sent in an unlocking request, it was approved, and the steps to unlock it were emailed to me. The step, "1. Insert non-A

Questions

172

2

0

Device Unlock

Just purchased Microsoft surface duo from ebay, it seems that it is locked to att service. I am outside of US, so I can not contact the support without an account. As you know device unlock request page is not working, it says to try again in 24 hours but each time same thing happens after 24 hours.

Questions

66

4

0

Global (non-US) Android phones don't work on AT&T in the US

I travel. Besides my home phone, I also have another unlocked Android 4G phone with a SIM card from another country. That phone worked fine until recently, connecting to the AT&T network while in the US. It no longer connects in the US. I bought several phones, and none would connect. AT&

Questions

2K

26

0

LG v60 ATT is paid off, but says I can't unlock

My LG V60 phone is no longer working. It has been paid off for a while now, and I wanted to unlock to try and connect to another network but I am getting the message "We're sorry. We can't unlock this device."

Questions

98

4

0

Accepted Solution

Official Solution

Moto G Power (2022) gets no mobile data

Recently purchased a new unlocked Moto G Power (2022), XT2165-5 on Android 11. An Android 12 update was pushed out a few days later and since then the phone has not received mobile data.  I get data on wifi, and voice/texts on 4G/LTE.   First I reset the phone and then flashed the Mo

Questions

528

2

0

Not receiving verification texts

We still are not receiving verification texts on our phones. This applies to multiple companies on 3 phones on our account. The only place I have received a text verification code is from AT&T.  I can not receive these texts from my bank, my credit cards and various other on-line entities.

Questions

83

1

0

Accepted Solution

Official Solution

Active Armor - block all from a prefix

Is it possible to block all calls from a given area code/prefix? For example - ID like to block all calls from 800-555-XXXX (where XXXX represents any number from 0000 to 9999).

Questions

60

1

0

Accepted Solution

Lol, need some help here

Well, actually i got my s21 ultra from a UAE website that sells refurbished phone, but it appears that the phone im holding it was locked from AT&T and now its unlocked, but the most important thing that it doesn't receive an update, note that the version of Android should be 14 on my s21 ultra

Questions

130

10

0

Numbersync 200 or 500 error on galaxy tab e

I have a galaxy tab e and when I try to validate my E911 address, for numbersync , I get either a 200 error or a 500 error. Any suggestions on how to fix this issue?

Questions

273

8

0

Be the first to reply

(1)
Service down 2 weeks

Live in rural area with cell tower 2 miles away. Two weeks ago in the middle of the night - our service went LTE with one bar. We can receive and make calls but can not access the internet. Called them and they knew immediately that it was the tower and that they had been working on it for a week. G

Questions

12

0

0

Trending Accepted Solutions

(3)

Accepted Solution

Official Solution

How to block people from hacking into my phone and emails

Block my phone and emails from being hacked into

Questions

69

2

0

Accepted Solution

Official Solution

Pixel 8 pro IMEI ot recognized

Hi, I have a pixel 8 pro that's unlocked. AT&T has said my device is not compatible with their network because IMEI is not recognized. I contacted Google support and they have confirmed that my device is unlocked and can be used with any carrier. I have used the same phone in Europe and Canada s

Questions

59

1

0

Accepted Solution

Pixel 8 Pro unlock request approved by ATT but phone is still locked

Hi all, I requested my Pixel 8 Pro to be unlocked and the unlock request was approved last week but when I inserted a different carrier's physical SIM the phone still says that the device is still locked. I tried submitting new unlock requests again and they again got approved but the issue remains

Questions

42

4

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Learn how everyone gets

The new Samsung Galaxy S24+ on us, guaranteed

With eligible trade-in. Any year. Any condition.

How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.