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The Samsung Galaxy S24
Samk89's profile

2 Messages

Monday, May 20th, 2024 2:23 AM

Pixel 8 pro IMEI ot recognized

Hi, I have a pixel 8 pro that's unlocked. AT&T has said my device is not compatible with their network because IMEI is not recognized. I contacted Google support and they have confirmed that my device is unlocked and can be used with any carrier. I have used the same phone in Europe and Canada so it's odd that AT&T won't recognize my IMEI because it's not in their system. Can someone please help me?

Accepted Solution

Official Solution

ACE - Sage

 • 

118.2K Messages

27 days ago

AT&T recognizes North American models. If your pixel was purchased in Europe, it is not compatible with AT&T system.  

These are the Google devices which have been tested and functioned on AT&T (as of February 2024)

If your model number is not on there, it won't work

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