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2016

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Re: Pixelated, Frozen screen

Freezes during any show, and takes a minute to start up again please restore my service back to normal or finding a new provider. Started this issues ever since AT&T became part of Direct TV My reciever is freezing have to reset daily in order to get my recorded shows to record if gone from home mor

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Re: Pixelated, Frozen screen

My reciever has been freezing for more than 2 months. Called and reported this 2 months ago when it first started. Have to reset every day and the shows i record are not getting recorded if i do not reset everyday. Even freezes while watching any channel. I pay my bills and have been good customer.

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Unable to restart receiver

What does uverse not available at this time. Please try again later mean? I've tried restarting receiver multiple times.

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Re: Samsung TV offer - still waiting

I am considering filing a class action lawsuit is anyone else interested in this?

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Re: No U-verse service since 7 October

Glad to see I'm not the only one asking about the Disaster Recovery and Business Continuity Plans. Like you I work from home and this is beyond an inconvenience. It's absurd. Shopping for a new provider that will value my business.

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Re: Mobil dvr

That made it work actually -

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Re: Increase in my bill

Are there any promotions going on now or are forthcoming as my bill has gotten a bit out of hand?  I need your help as this is hard to keep up with esp. being retired.  Sincerely.......

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What different between AT&T data cable and CE tech phone line cord?

why the CE tech phone line cord has more resistance in a specifice lenght than the AT&T data cable?

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Re: Receiving error 771 on certain channels.

No the receiver is plugged into the wall outlet

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Re: How to file a complaint

Then who the heck am I talking to because you know an aweful lot about myaccount

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S22 ultra slow on home wifi

Why does my s22 ultra and my wife's s22 run slow on nighthawk mr60 router connected to pace gateway? Nighthawk tests to 900 to 1.2ghz. All other devices work well. Not or S22s.

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 • Wireless

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Transfer prepaid number to my ow n device since last was stolen but I don't have my old contact email

Don't have my old contact email and want to transfer my number to a device I own

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 • Wireless

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Does anyone have one ui 5 android 13 on att locked?

I have a s21 plus and it's carrier locked to att. I am still on one ui 4.1, has anyone else locked to att have one ui 5 yet?

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 • Wireless

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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

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 • Wireless

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In-car Wi-Fi data plans

Hello, I don't know where to post so I'll try here. Does AT&T have any data limited Wi-Fi plans for in-car subscribers? All I can find is an unlimited plan for $20/mo. I'm single and probably won't use it much, so $20/mo. seems excessive. A few GB of data for a less expensive option would i

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 • Wireless

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Unlock Request trouble

I have been trying to unlock my iphone 8 which is fully paid and meets all the requirements but the process has been rough with no solutions. When I first tried unlocking the phone I did not get the email after I submitted the form; only emails saying I was too late confirming the request However, a

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 • Wireless

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Trending Accepted Solutions

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

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Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

513

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Accepted Solution

Official Solution

Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

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