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2016

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NEVER GOT CLAIM LETTER

Judging from the posts I am not the only one taken in.  There was supposed to be a $200 reward card for originally signing up.  It never arrived.  A phone call informed me that it took a couple of months to process.  Anoter call resulted in an apology for no card. Called again and received another a

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Re: Problems with EVERYTHING from Billing Issues to Service Problems

Hi,   We apologize about the issues, but we will be glad to help. If you could provide your account number, a good number to reach you, and a brief description of what is happening, we will be happy to see what can be done to fix this issue.   Thank you, ATTU-verseCare

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Direct tv is not user friendly

It took about 10 seConverted from Uverse to direct tv and its a devastating change.  The recording procedure is extremely complicated. I recorded several tv series that were deleted. I deleted the episode and then i no longer have the series. So I was told to use series manager. Has anyone tried tha

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Why am I'm being charged an early termination fee by DirectTV after they almost doubled their fees?

From December to January, Direct TV almost doubled our monthly charges. When I called, they said that the promotion had expired and that there was nothing they could do. I explained that their fees were too high and that  I would check out other providers. DirectTV did not mention any early terminat

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5 months of U-Verse Never working, paying full price

I suppose my question is to the AT&T company employees who could never help me over the past five months of my service. I moved into a home divided into multiple units in September of 2016. Upon the first day of my internet and U-verse installation, the connection stream lasted around 15 minutes max

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Poor customer service

I recently finished my contract with u verse and I was very frustrated because my bill was constantly fluctuating. So I finally decided to cancel my services because my contact was up. Well I ended up talking to someone who convinced me to stay and switch to direct TV I had the uverse,Internet, and

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CNN has committed a crime; please drop them from your lineup immediately

By blatantly promoting the assassination of President Donald Trump, CNN has crossed the line from irresponsible to criminal.  We hereby request that ATT/UVerse immediately drop CNN from their channel lineup.

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AT&T charging me 771.77 for equipment I returned on June, 28 2015!!! HELP!!!!

I am sure you do not get asked this particular question every day, but he we go. Firstly, I feel like I am getting scammed.I have been trying to confirm the delivery of my devices since June 28, 2015 when I shipped my router, modem, and TV box through NEWGISTICS "smart label" and dropped the equipme

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Why will my DVR usually not record closed captions on SyFy?

Jan 9, 2017  Why will my DVR usually not record closed captions on SyFy?  CCs are always displayed when I watch SyFy real-time but usually not when I watch recordings.I have not had this problem with any other channel that I record, I think.  John

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I WANT TO SEE IN MY PC WINDOWS 10 MY ATT UVERSE ACCOUNT 128993299 EVERYTIME I WANT SEE IT

I WANT TO SEE IN MY PC WINDOWS 10 MY ATT UVERSE ACCOUNT 128993299 EVERYTIME I WANT SEE IT

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S22 ultra slow on home wifi

Why does my s22 ultra and my wife's s22 run slow on nighthawk mr60 router connected to pace gateway? Nighthawk tests to 900 to 1.2ghz. All other devices work well. Not or S22s.

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 • Wireless

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Transfer prepaid number to my ow n device since last was stolen but I don't have my old contact email

Don't have my old contact email and want to transfer my number to a device I own

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 • Wireless

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Does anyone have one ui 5 android 13 on att locked?

I have a s21 plus and it's carrier locked to att. I am still on one ui 4.1, has anyone else locked to att have one ui 5 yet?

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 • Wireless

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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

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 • Wireless

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In-car Wi-Fi data plans

Hello, I don't know where to post so I'll try here. Does AT&T have any data limited Wi-Fi plans for in-car subscribers? All I can find is an unlimited plan for $20/mo. I'm single and probably won't use it much, so $20/mo. seems excessive. A few GB of data for a less expensive option would i

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 • Wireless

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Unlock Request trouble

I have been trying to unlock my iphone 8 which is fully paid and meets all the requirements but the process has been rough with no solutions. When I first tried unlocking the phone I did not get the email after I submitted the form; only emails saying I was too late confirming the request However, a

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 • Wireless

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Accepted Solution

We were told by ATT that our email password cannot be reset, and we can never get in again. PLEASE HELP!!

My son was trying to reset his email password. He is now locked out.  He tried resetting online many times to no avail.  He has talked to many people at ATT with no help.  He was told also that I would need to call because I was the account holder.  I did call and got the run ar

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 • Email

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Official Solution

Samsung Note 20 ultra 5g software update

So with all the talk of the new upgrade I check my phone and I am still running Android 10, why haven't I had any updates in years?

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 • Wireless

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Accepted Solution

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My box

It will not come on.

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 • Internet

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Official Solution

Can I use any brand gateway on AT&T internet?

can i use any brand gateway on at&t internet

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 • Internet

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Account suspension

Hello, I'm in Europe currently and don't know when I will be back but I can't suspend my plan because there is no connection in Europe so the system cannot identify it's my so how can I suspend my account?

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 • Wireless

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