2016

I recently switched from Spectrum Internet (had been with them since well before when they were Time Warner) to 1 gig fiber (residential customer). I was told I was getting a $300 gift card since I fit and followed all criteria: 1.) Wireless Customer with an unlimited line (We have 2 unlimited l

After 15 years or more, we dropped our uverse tv but kept internet . The TV was getting way to expensive for us. We are retired now. I was told on chat that our internet loyalty discount would stay. But unfortunately they took it off. has anyone had success in getting the internet payment lower ? F

Hello Matthew, I was following up on the $99 charge that was still on my bill. Can we try again to remove it? I am in Milwaukee, Wisconsin I have a bandwidth monitor in between the modem and my LAN. My DSL is a 100Mbps/20Mbps bonded DSL. I have one device that is using a constant 12Mbps and

Hello - for whatever reason the company I am working for ended up with two accounts with separate sets of accounts in each one. For billing purposes and general maintenance and efficiency, I would like to merge these two, so that, when I go to the AT&T Business Center, I only need to work with

Hello - I have an original service order and an account number. I would like to see what services were ordered on the Service Order and what services are still active under the present account.Can you help me? Thanks!

Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app.  It's saying "Logging in with this AT&T Access ID is not longer supports.  Please log in wi

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.