2016

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Terminate service

How much notice is required in order to terminate your services?If you can't offer us access to NBC, then we are changing. We have U Verse, internet, land line, and 3 cell phones with you.  Att can certainly obtain the contract.When will we know if you don't get the contrtact?I will start calling Me

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Re: DTV remote won't power off Samsung TV.

13382 worked for me

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Disconnected Uverse account

I came home yesterday at 550 pm only to find that all my services were disconnected. I made a payment of the past due bill and was advised that the payment was received and that services would be restored shortly. Well nearly 13 hours I still have no service. Please please help.Does anyone have a nu

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Account disconnected

I came home yesterday at 550 pm only to find that all my services were disconnected. I made a payment of the past due bill and was advised that the payment was received and that services would be restored shortly. Well nearly 13 hours I still have no service. Please please help.

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Re: Power button doesn't work

I have a dynex it's not on the list I went to where they told me but I can't scroll down to the options cause the down button doesn't work

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Re: LEAVING AT&T IS HORRIBLE!!

Hahahaha, @JefferMC, never thought that trolls are allowed here.

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Re: Lack of new episodes

That I do not know, but it is not causing me a problem. It may have something to do with the fact that I am replying through the email I get notifying me that I have had a response.

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Re: Lack of new episodes

Uverse+Direct TV (one company, really) has 25.2m customers, making them No. 1. And you have not commented on any of the examples of how producers have responded to customer dissatisfaction to improve their products or why similar pressure would not be effective with the content producers. You seem v

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Re: Lack of new episodes

I do not believe that the content providers would ignore pressure from Uverse to provide better programming for very long. Detroit ignored pressure to improve their cars until Americans started choosing Japanese and European cars over American cars. Detroit took the position that no one could tell t

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Re: Why is a "community" needed to give feedback?

Can you see on the linked page where it says “technical support”? That is not a link to providing feedback on the quality of the programming package. You MUST be a Uverse employee. You are busting your hump to defend their lack of pressure on the channels to provide more up to date episodes.

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Customer Service Black Hole

While trying to get an email issue resolved, I have been hung up on, passed to wrong numbers and been pushed into an endless black hole of no customer service for hours upon hours. So far, these are the numbers I've been transferred to and each time, after I have to re-explain myself for the umpteen

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Internet 25 Gateway Self-Install

I currently have the Internet Basic 6 plan. My account says that I am eligible for the AT&T Internet 25 plan. If I click:    Get this plan   on the page, it gives a Wi-Fi Gateway Installation First Available Appointment Date. Can I do a new AT&T Internet 25

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Bellsouth Email

It appears there is a glitch that is affecting multiple people with logging into their bellsouth accounts. AT&T is being less than willing to do much to help. Most recently, they stated they had to send a code to my address on file so that I could log back in. However, they claim the only addres

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Blocked number on bill question

If I block someone on my cell phone with AT &T, then on my bill it says blocked call, does that means it is a call coming in from the person I Blocked? A yes or no answer would be good to hear

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Unlock Denied

I have a Samsung Express Prime that no longer has service with ATT. It was paid for a few years ago and I do not owe any balance to ATT. I have attempted to unlock it a few times but it replies that the unlock is denied. I wated a couple of months and tried again and still get the same response. I d

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Troubleshooting Your BGW320 For Voice Calls - Solutions from the AT&T Community

​​​​Learn how to get back in the conversation and restore phone service​​​​ ​​Let's get straight to it. ​​The best way to restore your home phone or internet service is by restarting the modem. You can try one of two quick fixes:​​​​ ​​​ ​ ​ ​ ​​​​Press and hold the red reset button on the rear o

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Trending Accepted Solutions

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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446

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Phone trade in.

I recently traded in my ZFlip 3. I was given $1,000.00 for my trade. I purchased a S23 Ultra for $1,199.00. I'm using the next plan for 36 months. If I chose to pay the phone off in three months, how much will I owe? I think I'll owe less than $199.00. Is this correct?

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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321

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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