2016

And they tell their customer service representatives DO NOT LET A CUSTOMER ASK FOR A SUPERVISOR.  Tell them that there is no guarantee you will be allowed to speak to a person like a supervisor who has the ability to credit your account or make things right.  The supervisors actively discourage thei

Harassed by opposite gender, treated unfairly by management, left in the cold with customers on the line with me for 40 minutes asking for a supervisor, poorly trained coworkers, little pay, single dad cannot afford the expensive benefits package, high turnover, unprofessional supervisors I cannot d

I disagree with you that they stick with you until it's resolved, especially on twitter. I had an issue and after an hour and 4 reps later I told them to stick it. It's rediculous that so many people try and take care of 1 person on twitter but none actually help.

ATT is showing its obvious leftist bias by blocking the two Fox channels with Uverse on the go!!!

I called earlier today to cancel my U-Verse internet after switching to a differnet provider. The rep informed me that I woul have to pay an early termination fee of $75, as I have a promotion that runs through February of 2017 (I've been a U-Verse internet customer for almost 5 years). I tried to p

deleted   Chris__________________________________________________________ Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? PM ATT Uverse Care (all service problems) ATT Customer Care(billing and all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Sim

U.S. telecom behemoth AT&T Inc. T has decided to systematically phase out its long-standing U-verse brand, which consists of fiber-based triple-play video (TV), voice (telephony) and high-speed broadband (Internet) offerings. After acquiring DIRECTV, the largest satellite TV service provider in the

U.S. telecom behemoth AT&T Inc. T has decided to systematically phase out its long-standing U-verse brand, which consists of fiber-based triple-play video (TV), voice (telephony) and high-speed broadband (Internet) offerings. After acquiring DIRECTV, the largest satellite TV service provider in the

I went to the local Best Buy to check on my Verizon account. Sales man came up to me said it would be cheaper to switch to AT&T. Long story short I was told that AT&T would pay all my early termination fees. All I had to do is send them my last bill. I was also told that if I turned in my Verizon ph

They owe me thousands as well [Edited to comply with Guidelines] It must be in the Billions by now. They have been doing it to me for at least 7 years.