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2016

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Re: Lack of new episodes

Uverse has elected not to make any effort to influence content. Just like Ford has no control over the quality of oil filters, except that they can choose to procure their oil filters from a better supplier. Are you a Uverse employee?

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Re: Why can't I down load some of content to my phone?

I can down load new content from my dvr to my phone but not content older then a couple days.

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Re: How can I connect with a customer service rep in the United States?

this is for moderator cathy2981- in responses to " how ro reach rep in usa/ dallas texas"- it states : edited for privacy by cathy 2981 and you blocked the info-- why? and how do we reach a rep in usa/ and or texas- i have not found answer to this query!!

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Re: Uverse DVR erased my recordings

Same thing is happening to mine now. I woke up at 4am to find half my recordings deleted and then turned the tv on at 11am to find I only have 11 recordings. Even my recordings that i put "keep until I delete" got erased and it was all random recordings that got erased. It wasn't even oldest first.

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Re: Tv searches for signal when pausing/playing/FF/REW

It only happens on one receiver, the wireless receiver we have. I have already gotten it switched out for a new one and that didn't fix the issue. However, I did try some composite cables last night and the issue was gone! I am buying component cables today to get the HD picture, so hopefully that f

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What the heck is going on with the Uverse service in Alabam

I don't know what is going on but we you have children that want to wake to watching their cartoons but they can't because the uverse is down and has been down for 8 hours on Friday morning, Saturday morning and now b it is down Sunday morning. This is ridiculous and I want some credit back.

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Uverse service out for the second morning in a row

Any ideas on why this service is completely dead 2 mornings in a row. This is unacceptable. And you can't use chat feature because it always shows busy.

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100

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Category channel search

Very frustrating after update you can no longer search channels by category. Makes service much harder to use and cumbersome. Canceling at first opportunity unless category search comes back. Isn't an update supposed to ease functionality. This has made it only harder.

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Re: "No Signal". all lights on Receiver, will not restart

My two wireless receives Keep loosing connection with the router almost every night and this affect my DVR, not counting that my get way is on my roommate's room so I can't watch my news in the morning because I'm not gonna knock in his door at 5 am, to restart the get way (the only thing that works

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Re: Phone line down in yard

Hi @,

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mobile data not working on Samsung M31s

Hi, I recently got an AT&T connection and using the SIM on my Samsung M31s. I am able to make calls and send texts but not able to access internet. Samsung M31s is 4G enabled phone and i am also seeing 4G symbol when i turn on my mobile data. but when i try to browse the internet i am not abl

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 • Wireless

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Transfer prepaid number to my ow n device since last was stolen but I don't have my old contact email

Don't have my old contact email and want to transfer my number to a device I own

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 • Wireless

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Does anyone have one ui 5 android 13 on att locked?

I have a s21 plus and it's carrier locked to att. I am still on one ui 4.1, has anyone else locked to att have one ui 5 yet?

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 • Wireless

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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

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 • Wireless

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In-car Wi-Fi data plans

Hello, I don't know where to post so I'll try here. Does AT&T have any data limited Wi-Fi plans for in-car subscribers? All I can find is an unlimited plan for $20/mo. I'm single and probably won't use it much, so $20/mo. seems excessive. A few GB of data for a less expensive option would i

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 • Wireless

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Unlock Request trouble

I have been trying to unlock my iphone 8 which is fully paid and meets all the requirements but the process has been rough with no solutions. When I first tried unlocking the phone I did not get the email after I submitted the form; only emails saying I was too late confirming the request However, a

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 • Wireless

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

5.8K

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

552

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Accepted Solution

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

512

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Accepted Solution

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

487

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