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2016

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Re: How to file a complaint

I am very very displeased with your company. I called to ask if I could paymy bill on the 20th because the money I did have we had to use to evacuatefor hurricane Mathew. We were told no nothing you could do because thesignal was already sent. Well I said then can you unsend it? I was toldyes by the

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Re: Internet down

Why can't customer service provided an update instead of bouncing me aroundfor hours?

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Re: Wireless receiver loses connection to access point

Unplug the WAP, router and then MAIN dvr in that order. Wait about 10 seconds and plug the devices in reverse order. Wait till you get wifi connection on your cell phone or other device. Once achieved, click the OK/enter button on the DVR box that is failing and you should get a connection success m

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Re: Need contact info for AT

Hi Neece 64. You responded to me, Zoezane, instead of the person who provided a solution. I cannot answer your question.

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Re: Need contact info for AT

Thank you!

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Re: Fox Sports Go App

I live in rural South Dakota and U-verse isn't an option

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charged $580 to my acct

In the year of 2015cDirectv was installed at 4985 Erin Rd SW Atlanta Ga 30331. During the installation old equipment was returned via The Direct TV technician.The receiver Id/serial numbers associated with this equipment were: 025148866908,C33BC3HR202979, and A34LA3EQ110641. Directv is repeatedly re

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Re: Demand 4K for U-verse Customers

Agreed. Your "Aces" need some serious professionalism classes offered oncustomer relations.--*JASON ANDERSON**Mobile: 281-520-2831**Email: anderson.jc76@gmail.com *

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Re: Demand 4K for U-verse Customers

Man, you just don't get it bro. Go help some old lady restart her cablemodem on her SD tv.--*JASON ANDERSON**Mobile: 281-520-2831**Email: anderson.jc76@gmail.com *

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Re: Demand 4K for U-verse Customers

What Planet do you live on?

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mobile data not working on Samsung M31s

Hi, I recently got an AT&T connection and using the SIM on my Samsung M31s. I am able to make calls and send texts but not able to access internet. Samsung M31s is 4G enabled phone and i am also seeing 4G symbol when i turn on my mobile data. but when i try to browse the internet i am not abl

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 • Wireless

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Transfer prepaid number to my ow n device since last was stolen but I don't have my old contact email

Don't have my old contact email and want to transfer my number to a device I own

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 • Wireless

8

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Does anyone have one ui 5 android 13 on att locked?

I have a s21 plus and it's carrier locked to att. I am still on one ui 4.1, has anyone else locked to att have one ui 5 yet?

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 • Wireless

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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

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 • Wireless

8

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In-car Wi-Fi data plans

Hello, I don't know where to post so I'll try here. Does AT&T have any data limited Wi-Fi plans for in-car subscribers? All I can find is an unlimited plan for $20/mo. I'm single and probably won't use it much, so $20/mo. seems excessive. A few GB of data for a less expensive option would i

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 • Wireless

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Unlock Request trouble

I have been trying to unlock my iphone 8 which is fully paid and meets all the requirements but the process has been rough with no solutions. When I first tried unlocking the phone I did not get the email after I submitted the form; only emails saying I was too late confirming the request However, a

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 • Wireless

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Trending Accepted Solutions

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

5.7K

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

3.1K

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Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

552

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Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

512

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Official Solution

Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

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