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Hello, I keep receiving the following error when trying to download the chat transcript from the chat with a live agent on both the at&t app and online: "You need to give storage permission to download the file." This happens both with the download button near the send button as well as at the
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Wireless
21
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Hello, I am not receiving all of my emails. My customers said they get the following error: "The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered...." Please help! I'm potentially losing business! Thanks
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43
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If i facetime on my ipad that uses the same icloud as my phone can it be seen on the data usage?
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Wireless
10
1
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yes in my back yard we have a SBC above ground cable box. the round tube like that is about 3 ft high in my yard. is this equipment still vaild? have not seen anyone from SBC work on it in over 10 years no new line added. if it is not useful anymore i would like it removed from my yard. the number
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Home Phone
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Hi, I am not receiving any emails from friends that have google accounts. Those get bounced back to the sender a day later as too many attempts or timed out. I have tried many things to resolve this but I am guessing it may be an AT&T/Yahoo server issue. Can you please help? This started only
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25
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Official Solution
Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
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2.7K
129
my email address was changed on my AT&T acct and I cant access acct, cant change password, cant do anything. How can I gain access to my AT&T account again
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7
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Been trying to delete an old swbell.net account I’ve had since 2000. after reading MANY websites and posts telling me how to do almost the same thing over and over with no success. Every time I choose the delete email I receive this error once the screen refreshes. PRO_UMAS_331 . So this used to be
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69
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I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS. if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code... so I submitted the request online (as I have done many times with smartphones), but the emailed response sai
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Wireless
615
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Hi, I am not an AT&T customer. I submitted an unlock request for a 2nd hand iPhone, and only put in the IMEI. The email back said that it couldn’t complete the request, as the phone is not on the AT&T network (yes, correct), and I should resubmit the request without the phone number.
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Wireless
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As of yesterday morning, my email connected to my Outlook Acct stopped working. I am unable to create a new Secure Mail Key because the option in MYAT&T Account doesn't show a linked account area in my profile so there's no place for me to create the key. I have called several times, with no luc
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9
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When someone signs up through our website an email is sent to confirm Thier account through sendgrid. All emails that belong to ATT or bellsouth are getting blocked by the server at ATT and sending me back error messages. I have emailed the account listed in the error and called support and can't ge
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14
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I cannot access my bellsouth.net account. When I sign in, it seems to recognize my password and shows me my name and zip code, but wants me to update my profile to add a mobile number. I add my number, hit submit, receive the code, enter the code, then get a page telling me there was a problem updat
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8
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Whenever I try to add a line on my account online or upgrade a device, I get the error: BUSINESS_SMB_SOC_CODE_MISSING. I have tried calling tech support but they cannot help.
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Wireless
7
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I have a user on a server that is unable to email anyone on an AT&T address, as they keep receiving the following: 553 5.3.0 alph764 DNSBL:RBL 521< 69.167.165.203 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net This has happened before and we circumvented it by
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7
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Most companies have a way for customers to submit review. Does ATT have it blocked bc they know they will be flooded with 1 star reviews?
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Internet
12
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Official Solution
Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
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2.7K
129
Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Wireless
1.5K
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Solid red on Wi-Fi, nothing on phone light
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Internet
521
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Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Wireless
261
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Will ATT be selling or an upgrade for the New ipads announced today?
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Wireless
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