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Need to update email settings?
janetgrak's profile

1 Message

Thursday, May 9th, 2024 3:09 PM

my email address was changed on my AT&T acct and cant access acct

my email address was changed on my AT&T acct and I cant access acct, cant change password, cant do anything.

How can I gain access to my AT&T account again

Community Support


232.8K Messages

1 month ago

Thanks for reaching us @janetgrak.

We understand your concern and let's get the help you need to access your email.


We recommend that you fill out the online webform with details about your email account and recent mailbox activity. Once submitted, AT&T will attempt to match the information provided against AT&T internal records to validate the email account.

If the account is deemed valid, an AT&T customer care agent will contact you to assist in regaining access to your email account. 


Please feel free to reach out to us for further assistance.

Thank you.
David, AT&T Community Specialist.


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