For the mom who gives us everything - Mother's Day gifts that connects us.
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Not Receiving Emails

Hello, I am not receiving all of my emails. My customers said they get the following error: "The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered...." Please help! I'm potentially losing business! Thanks

Questions

43

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data usage

If i facetime on my ipad that uses the same icloud as my phone can it be seen on the data usage?

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10

1

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above ground cable box

yes in my back yard we have a SBC above ground cable box. the round tube like that is about 3 ft high in my yard. is this equipment still vaild? have not seen anyone from SBC work on it in over 10 years no new line added. if it is not useful anymore i would like it removed from my yard. the number

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9

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Receiving most emails but NOT any emails specifically from google accounts

Hi, I am not receiving any emails from friends that have google accounts. Those get bounced back to the sender a day later as too many attempts or timed out. I have tried many things to resolve this but I am guessing it may be an AT&T/Yahoo server issue. Can you please help? This started only

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25

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Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

2.7K

129

my email address was changed on my AT&T acct and cant access acct

my email address was changed on my AT&T acct and I cant access acct, cant change password, cant do anything. How can I gain access to my AT&T account again

Questions

7

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PRO_UMAS_331 Error when deleting email

Been trying to delete an old swbell.net account I’ve had since 2000. after reading MANY websites and posts telling me how to do almost the same thing over and over with no success. Every time I choose the delete email I receive this error once the screen refreshes. PRO_UMAS_331 . So this used to be

Questions

69

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unlock request told me to use the unlock app on the phone... which doesn't exist!

I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS.  if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code...  so I submitted the request online (as I have done many times with smartphones), but the emailed response sai

Questions

615

7

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Unlock iPhone fails, reason is not correct.

Hi, I am not an AT&T customer. I submitted an unlock request for a 2nd hand iPhone, and only put in the IMEI.  The email back said that it couldn’t complete the request, as the phone is not on the AT&T network (yes, correct), and I should resubmit the request without the phone number.

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16

6

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CNAM validation / update

My business is not an ATT Customer. How can I confirm my Caller ID is correct your CNAM registry database? 

Questions

92

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(44)
Secure Mail Key

As of yesterday morning, my email connected to my Outlook Acct stopped working. I am unable to create a new Secure Mail Key because the option in MYAT&T Account doesn't show a linked account area in my profile so there's no place for me to create the key. I have called several times, with no luc

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9

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All Att emails blocked from sendgrid

When someone signs up through our website an email is sent to confirm Thier account through sendgrid. All emails that belong to ATT or bellsouth are getting blocked by the server at ATT and sending me back error messages. I have emailed the account listed in the error and called support and can't ge

Questions

13

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cannot access my Bellsouth.net

I cannot access my bellsouth.net account. When I sign in, it seems to recognize my password and shows me my name and zip code, but wants me to update my profile to add a mobile number. I add my number, hit submit, receive the code, enter the code, then get a page telling me there was a problem updat

Questions

8

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BUSINESS_SMB_SOC_CODE_MISSING

Whenever I try to add a line on my account online or upgrade a device, I get the error: BUSINESS_SMB_SOC_CODE_MISSING. I have tried calling tech support but they cannot help.

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7

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Unblocking a Server Address

I have a user on a server that is unable to email anyone on an AT&T address, as they keep receiving the following: 553 5.3.0 alph764 DNSBL:RBL 521< 69.167.165.203 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net This has happened before and we circumvented it by

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7

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0

Why does ATT not have it so customers can review them?

Most companies have a way for customers to submit review. Does ATT have it blocked bc they know they will be flooded with 1 star reviews?

Questions

12

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Trending Accepted Solutions

(71)

Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

2.7K

129

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.5K

5

0

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

520

1

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

261

14

0

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

205

21

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