For the mom who gives us everything - Mother's Day gifts that connects us.
Loading...

Total Posts

Loading...

Total Members

Loading...

Total Likes

Latest conversations

View More

(368404)
Confirm ATT Fiber new availability.

Fremont CA, 94536, Cabrillo Neighborhood It seems that crews are hard at work installing new lines, is there anyway to know when ATT fiber will be deployed after wires are strung from poles to poles, I am assuming distribution boxes still need to be made up.  https://broadbandmap.fcc.gov/locati

Questions

16

1

0

Power adapter plug from Belkin BBU to New BGW210-700

I just had my gateway changed from an old 2-wire/Pace brand to a BGW210-700 but realized that the Belkin BBU barrel connector doesn't fit.  Does anyone know of the easiest way to adapt it (since we no longer have a Radio Shack).I have a disabled person living here so it's important to have a working

Questions

1.2K

4

0

Accepted Solution

Cell Booster SS2FII- Is an internet connection optional?

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

Questions

22

9

0

New line

I have three phones and three lines. Two of the phones are in an installment plan and one phone is paid off. I’m trying to add a fourth line and a fourth phone with an installment plan but the system won’t approve me. It’s saying I have to pay for my phone in full.Why?

Questions

12

5

0

Cancel Service

Cancel service due to owner's death

Questions

12

3

0

In Mexico, one works, but one says it is converted to eSIM.

In Settings, no roaming option. It only says it is converted to eSIM.

Questions

11

1

0

Need to disconnect direct tv receivers from AT&T phone used as mobile hotspot

My direct tv shows up as connected to my phone hotspot tethering. It is using up data at a rapid rate (I think). I?m assuming something is running whenever the phone is turned on. I have tried turning off all background apps but the hot spot says that the data saver has to be off to use the tetherin

Questions

9

1

0

"Too many sign-in attempts" error code.

Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue.  

Questions

49

7

0

Unauthorized Installation of AT&T-Cloud-Backup

If you’re not, the primary account holder for your wireless service and don’t have the accounts user id/password, are you able to uninstall the AT&T cloudbackup Service? Recently, I found out that my estranged husband is able to access my text messages because he is referencing them to me in con

Questions

18

5

0

I am locked out of my account and the security questions are incorrect

Hi, I have been locked out of my account for years. I believe I was hacked at some point. I need to get back into my account because it is the only place I can recover an old password for a different account. The problem is that the only backup login methods for the account are security questions. I

Questions

3

0

0

Be the first to reply

(46)
I am locked out of my account and the security questions are incorrect

Hi, I have been locked out of my account for years. I believe I was hacked at some point. I need to get back into my account because it is the only place I can recover an old password for a different account. The problem is that the only backup login methods for the account are security questions. I

Questions

3

0

0

My pixel 6 turned into an Alcatel in the trade in process

What mojo is this? I sent in a pixel 6 on Feb 5, got two trade in credits, and then found out it magically turned into an Alcatel! I never even owned an Alcatel! Att told me there’s nothing they can do. I mean, I could call ups or usps who handled the package after I packed it (and what, accuse the

Questions

6

0

0

Internet air

My internet air has had the code E013 all day. I have tried restarting it 3 times with no luck. Does anybody have any ideas?

Questions

5

0

0

I'm a new user

How do I sign up

Questions

7

0

0

U-Verse Gateway

My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?

Questions

10

0

0

Email from Gmail accounts

Is AT&T still having issues with us obtaining emails from Gmail? A friend sent to my att email address today and haven't received it.  I tried sending one from my gmail account and it was not received.

Questions

14

0

Trending Accepted Solutions

(65)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

1.9K

5

0

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.2K

5

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

251

14

0

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

239

1

0

Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

152

5

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.