Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Let us help you pay your bill, transfer billing responsibility, sign up for AutoPay and more.
Where can I file a complaint about misbehavior of your contractors. One of your contractors threaten me when I ask who the in charge of the work is.. I took a picture of that person and the trucks. I dont know the name of the person but I have a photo of him. Please send me an email
Questions
•
Internet
796
2
0
I am moving to a new home and the moving company packed up my equipment and I don't have a clue which box it is in. The move is scheduled for May 18th. And I got a email stating that my equipment must be returned by May 26th. Can I not use the modem/router I have in my new home. All the
Questions
•
Internet
6
2
0
Accepted Solution
My have such terrible service now on my mobile phone due to the AT&T system. I attempted to call directly to ask for help. I also reached out on the app. So the phone service stated the call back would be between 26-31 mins, but I got a call in 7 minutes. I tried to have a conversation with the cust
Questions
•
Wireless
23
3
0
I feel the need to express this somewhere, and since there is no good place under support, here goes... AT&T seems to be going out of their way for customer dissatisfaction. First, you have the data breach. Nice job with that one. (sarcasm) Not long after you announce the price o
Questions
•
Internet
44
16
For the past 2-3 weeks I've experienced an increase from 33-35ms to ~50ms with packet loss that is very noticeable while playing. Ping will start cycling up and down between 35-55ms, be normal for 1 minute, then repeat. Before 2-3 weeks ago (~april 15) I never had any issues, but now the lag gets es
Questions
•
Internet
42
19
0
Our bills have been going up slowly through the months and to make it worse the service hasn’t been working properly with the exception of texts and calls. Is anyone else having terrible service issues as well??
Questions
•
Wireless
26
3
I lost a bunch of my emails from today. My daughter asked if I had gotten our amazon gift certificate. I checked online. The message was not there. I asked her what time it was sent. It was around 1:00 am. I went my downloaded inbox and found the message there. She asked me to click on the message t
Questions
•
16
3
0
this was working for a very long time but soon after changing password on at&t account (bc of an email from AT&T about a security update) my bellsouth.net email being pulled into gmail has stopped. Using the following username=<me>@bellsouth.net password=reverted to my origina
Questions
•
9
1
0
I've had this device locked with AT&T for 3-5yrs or more. Was given to me from a very close friend whom now has developed altheimers since giving me the phone.. im now ready to unlock this device to use with another carrier but can't retrieve the accept number or pass code or phone number to get
Questions
•
Wireless
31
7
0
Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa
Questions
•
Wireless
4
0
0
You give me an activation code in the letter but it didn't work on the Experian form
Questions
•
Wireless
10
0
0
Hi, how can I view 3rd party email apps that I connected to my legacy Pacbell email account via OAuth 2.0? In regular Yahoo mail I can see these in the Recent Activity page which doesn't exist in the ATT mail page. I wanted to disconnect an email app I no longer use so wanted to see how to do
Questions
•
5
0
0
In 2022, I went into an AT&T store to ask about my bill, and I was told the current wireless plan I had was outdate and no longer offered. I was told of a new plan, Unlimited elite and that I would be saving money (from $155 to $130) so I agreed. I was then asked about my internet provider (Comc
Questions
•
Wireless
9
0
0
I am doing a project for a club that would like to implement email-to-sms messaging to send text messages at medium-volume to our members. I was wondering what are the capacity constraints for how many messages we can send (per minute, per hour) through an email-to-sms gateway?
Questions
•
Wireless
9
0
0
I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?
Questions
•
Internet
19
0
Accepted Solution
Official Solution
Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through. ----- The following addresses had permanent fatal errors -----<[ema
Questions
•
1.8K
4
0
Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
Questions
•
Wireless
755
5
0
Accepted Solution
Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
Questions
•
Wireless
241
14
0
Accepted Solution
Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
Questions
•
Wireless
146
5
0
Accepted Solution
Official Solution
Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day
Questions
•
Wireless
136
5
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.