For the mom who gives us everything - Mother's Day gifts that connects us.
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Rate raised while AT&T committed not to do so

In August 2022 on the call with a representative I was ensured my home internet rate is locked to $69.99 and will never change. In June-July 2023 my rate was raised by $5 per month. 12/22/23 on the call with the sustomer service I requested to execute what AT&T committed to do - keep my rate $69

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479

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Can I get a replacement SIM card with the same phone number to replace my current SIM card that was damaged?

My AT&T Prepaid SIM card was recently damaged while it was out of my phone briefly and it's now no longer working when I put it back into the phone - it just says 'No Sim' and I have tried to fix it several different ways with no luck. Am I able to order a direct replacement for my damaged SIM c

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427

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How do I start a 'Notice of Dispute Form' for a business phone account?

I received a written quote from an AT&T store in December 2024 stating that 4 lines in a business account would cost about $160 per month. After validating this quote at a separate AT&T store and signing up, I discovered on my first bill that AT&T had added additional features I did not

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15

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International texting

My boyfriend went out of the country today. He has a different provider than I do so he bought the international plan. However I can't seem to get my texts through to him. Do I need to buy an international plan as well?

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Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

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44

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Bing hijacking my firefox seaches when duckduckgo

I found this just recently happened, and only on my cell phone. Searching with my pc is not an issue. I found a few references to try and resolve this, but none applied to my phone. I have google DNS servers set on my pc, and can't change these in phone. I disconnect from WiFi and use t-Mobil, the p

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21

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Can't unlock ATT LG V60

I want to unlock my LG V60. The phone was bought off ebay so it was not purchased from ATT but have been using it for a year now. I went through the Device unlock process. I check status and says: Denied. We can’t unlock this device because it’s not an AT&T device. Any suggestions on next ste

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20

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unable to change yahoo mail password.

experian emailed about a security breach and suggested changing password. I'm directed from yahoo mail to directv which says i left directv in 2019 (I am still with them). I am an AT&T retiree, using my att/yahoo mail of 20+years. Any advice or suggestions would be terrific. thank you Al Felix

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26

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Disappearing email login

We have two email users on our account. About 50% of the time when logging in on our desktop we only see one login choice, then we have to click on add user to get logged in.  I want to see both logins when logging in.  Why does the second login disappear?

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How do we get ATT to address the chronic network coverage issues in Elgin, Texas

I was at a community meeting in Elgin, Texas a few days ago. We met at a bank within walking distance of an ATT Store, and several of us noted that we did not have good cell coverage. The joke of the meeting was that if you were traveling east on highway 290 from Austin into Elgin that the reception

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(50)
International texting

My boyfriend went out of the country today. He has a different provider than I do so he bought the international plan. However I can't seem to get my texts through to him. Do I need to buy an international plan as well?

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6

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User id

I?ve been trying to create a user id and password but it keeps telling me my info is invalid

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6

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Secure mail key - sbcglobal.net email account

I deleted my secure mail key, updated my password on my sbcglobal.net email account, but I still receive emails and can send emails through the account using the deleted key. Using the inbound and outbound.att.net hosts, why is the key still functional when it's been deleted from the account?

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6

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Family Secure app "Visited" Websites Activity - Facebook Messenger Question

When reviewing the websites visited activity on my childs phone i'm seeing the following when Facebook is visited: Chat-e2ee.facebook.com scontent-lax3-2.xx.fbcdn.net web.facebook.com www.facebook.com scontent-fpphx1-2.fna.fbcdn.net edge-mqtt.facebook.com scontent-lax3-2.xx.fbcdn.net gateway.faceboo

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8

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Trying to access email “settings” & “more settings”

Cannot get to “more settings” under “settings”. Only thing under “settings” is “general.  Trying to access disposable email addresses and filters 

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4

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can't get to my yahoo or ATT email on my Kindle fire 2012 HD tablet.

Every time I try to get to my email on my kindle I get the message Something's gone wrong. Before that I get the page that says my att page or whatever you call is not secure, I click advance and click open it any way. That's when I get the other message, something's gone wrong. How do you fix this

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What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

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213

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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188

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Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

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123

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Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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102

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can not log into my sbcglobal.net email

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

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91

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