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Extremely Disappointed with AT&T Air - Unfair Charges and Poor CS

My name is Marina Ramirez, I’ve been a loyal AT&T customer for years, always singing its praises—until now. A few weeks ago, my opinion took a nosedive when I was hit with unexpected charges. First, a $9.99 late fee appeared on my bill, closely followed by a staggering $35.00 reactivation fee. A

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Water Meter Tampered by AT&T Technician

On Sunday April 21st, 2024, around 2pm, we noticed that our water meter was tempered by someone, after reviewing our video camera footage, we noticed a technician from AT&T remove the cover of the water meter and ran wires inside the water meter. This is unacceptable, especially when we were ho

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33

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Slow download speeds on Battlenet

When I first got gigabit fiber, downloads were very fast on Battlenet, ~110 MB/s. However, lately it's been 1-5 MB/s. When I toggle on Cloudflare WARP, download speeds increase to ~60 MB/s. My computer is wired, not on wifi. Speed tests show that it seems to be normal. What is causing this?

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Emergency call only?

I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist

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3

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TalkBack settings locked

I have a Galaxy A03s that I accidently Google locked myself out of. When I draw an L on screen or even the backwards L the TalkBack lady that speaks says "stop" how do I enter TalkBack settings if she won't allow it. Please really need the help here. Phone has been useless ever since.

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Can I use a cell signal booster with my Internet Air?

I live in a rural area and don't have many internet options. I currently have Internet Air.  Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings).   On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(

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User id

I?ve been trying to create a user id and password but it keeps telling me my info is invalid

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8

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NAD-3302 Error

Even though this question has been answered many times in multiple threads, I've tried everything to fix my problem, and nothing has been working. Almost every single day, maybe about 4 times a day (sometimes even as high as 20 times on a bad day), my internet suddenly stops throughout the entire h

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Slow download speeds on Battlenet

When I first got gigabit fiber, downloads were very fast on Battlenet, ~110 MB/s. However, lately it's been 1-5 MB/s. When I toggle on Cloudflare WARP, download speeds increase to ~60 MB/s. My computer is wired, not on wifi. Speed tests show that it seems to be normal. What is causing this?

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Emergency call only?

I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist

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3

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ATT Rewards

After speaking with several agents and a supervisor today, I was told that my time to claim my $200 Visa Rewards had expired and there was nothing that could be done. Spectrum would have taken care of this. Their customer service is far superior to ATT/DirecTV. This reward was part of the reason why

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6

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Advanced Messaging Not Working

I have a Samsung Galaxy S9, and the entire time I've owned the phone, Advanced Messaging has been turned on. I can't believe I didn't notice until now, but it's not really working. The whole read receipts thing just doesn't work, although, again, it is enabled. How can this be fixed?

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Trending Accepted Solutions

(53)

Accepted Solution

Official Solution

What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

Questions

216

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Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

109

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Accepted Solution

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Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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103

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Accepted Solution

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can not log into my sbcglobal.net email

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

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95

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Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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