For the mom who gives us everything - Mother's Day gifts that connects us.
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(368441)

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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

79.1K

173

Two Customer Service Agents Lied to Me

Two customer service agents lied to me about the international day pass working in a country my husband was visiting. They said he was covered. He wasn't. We now have an insane bill and although a third agent confirmed I was "misinformed" by two previous agents, they're refusing to reduce the bill.

Questions

3

1

0

Horrible customer service experience

Wow I have been charged for the last 4 months the wrong plan what can I do?

Questions

10

2

0

Help an email I don't recognized is showing as my user ID

[email scrubbed] Is showing as my email user ID and I cannot change it. I have never seen this before. Recently, my chick fil a mobile app was hacked. Please help!

Questions

3

0

0

AT&T DATA BREACH service failure

No help for former customers who have changed address and email. My free credit monitoring service from Chase alerted me my ss # was obtained and now our there due to AT&T breach. Their global fraud system can't assist me since I no longer am a client and their website has no way to contact and/

Questions

98

2

Not receiving all emails

I'm not receiving all of mail emails to my sbcglobal account, specifically almost all personal emails. The only personal to come through was from another sbcglobal account. I'm still receiving lots of junk and bulk type mail. No filters are present and no addresses or domains are blocked. Not going

Questions

2

0

0

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Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

2.2K

14

0

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New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

117

21

0

WORST Service and Customer Service EVER.... do not use.... spare yourselves the aggrevation

This has to be the worst company for CUSTOMER SERVICE and SERVICE in general! I put in a service call to upgrade my internet.   Tech came out, then had to have a contracted company did a 4ft hole in mine and over into my neighbors yard to replace a cable.  The cable was replaced and

Questions

5

0

0

BGW320 - is there a way to backup the config?

I have quite a detailed configuration on my router. Is there a way to back up the config to a file and download it? I'd like to be able to restore the config from a backup file like you can with REAL network equipment. Thanks.

Questions

189

7

0

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(44)
Help an email I don't recognized is showing as my user ID

[email scrubbed] Is showing as my email user ID and I cannot change it. I have never seen this before. Recently, my chick fil a mobile app was hacked. Please help!

Questions

3

0

0

Not receiving all emails

I'm not receiving all of mail emails to my sbcglobal account, specifically almost all personal emails. The only personal to come through was from another sbcglobal account. I'm still receiving lots of junk and bulk type mail. No filters are present and no addresses or domains are blocked. Not going

Questions

2

0

0

WORST Service and Customer Service EVER.... do not use.... spare yourselves the aggrevation

This has to be the worst company for CUSTOMER SERVICE and SERVICE in general! I put in a service call to upgrade my internet.   Tech came out, then had to have a contracted company did a 4ft hole in mine and over into my neighbors yard to replace a cable.  The cable was replaced and

Questions

5

0

0

Not receiving emails

Yesterday I tried to send my husband an email and he never received it. This was from my outlook account.  I then tried sending it using my gmail account and he did not receive that one either.  I was however able to send a file using dropbox and he did get that email.  He has no blo

Questions

12

0

0

No puedo conectarme a internet

Ay?dame no cometa la caja

Questions

6

0

0

Software update keeps disappearing my edge screen on Samsung Galaxy

For the last few months, every time there's a software update my edge screen disappears. Sometimes it comes back days later, sometimes not at all (currently 2 weeks without it). Can ATT please rectify this? It's a great feature on the Samsung Galaxy phone that has been disabled and rendered useless

Questions

9

0

0

Trending Accepted Solutions

(69)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

2.2K

14

0

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.3K

5

0

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Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

328

1

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

257

14

0

Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

158

5

0

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