Wireless Account & Billing

Three weeks ago, I changed to AT&T fiber Internet, and the technician arrived and started the installation. I then received a call from AT&T, and the person on the phone said he was supposed to drop by and help me with apps and any questions I had about AT&T fiber. So I thought that was

On my bfs data usage it shows the normal every 3 hour time stamp then all of a sudden it will show 4kb 5kb or 6kb then the time logs will skip 12 hours and start again. It does this all the time. Sometimes it will skip 6 hours, 4 hours. But no data usage will show at all. Why would it do that?

A ticket was opened and I received a text stating they were working on it, then another stating it was resolved with a link in text to see details. THERE ARE NO DETAILS!!!! ITS NOT RESOLVED!!! WORST YET, WHEN REPLYING TO TEXT THE RESPONSES ARE IN SPANISH. I DON'T SPEAK OR CARE TO SPEAK SPANISH

After notification from ATT that they were going to refund $5 for the outage I was satisfied. Got my bill for the 7 lines and phones that I pay for and was surprised to see only one credit for $5.  Really upset!!  I get $5 and the guy who has one phone gets the same $5….not right …really

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

Every time I try to login it wants to send me a verification text, however it never does. Not to my phone and not to my husbands phone. So, I can't get into my account.

I payed the remaining balance on my installment plan for my samsung galaxy z fold 3 in July 2023. I then unlocked the device and got service with another carrier. I need proof of purchase for the phone but since I'm no longer an AT&T customer, no one seems to be able to assist with providing a r

My account was banned and my question/answer was deleted.  I posted the solution on how gold star families can get the military discount.  It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me?  [email scrubbed]

I’ve been an AT&T customer since before the turn of the millennium, and never have I been so disappointed in AT&T. When I upgraded my cell phone at a physical store location in August, I asked if there was anything I could do to reduce my monthly cost. The agent told me that I could add anot

I've been having issues with my bill for six months now. Everytime I get my ATT bill it is wrong and I end up calling Customer Service to get my bill fixed. Back in September I was awarded a refund for continued mistakes in my bill. I thought this problem was over just to see happening again in Octo