AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Apple
Android
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Wearables
AT&T Cell Booster
Phone & Device Upgrades
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Accepted Solution
Have ATT Iphone 7 purchased years ago from ATT with 3 year plan. After plan was finished, switched to ATT prepaid service. Want to purchase new iPhone 11 from store in display labeled ATT prepaid. Want to transfer iPhone 7 SIM card to new iPhone 11 using existing prepaid account so don't need new pr
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Apple
30
2
0
Why am I unable to click I agree and take the next step in the unlock interface?
Questions
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Apple
25
5
0
I upgraded my Families phones to the S24. The deal was $0 with qualified trade in. The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0. WHYYYYY???????? Was this a bait and switch but did I miss the fine print somewhere?
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Phone & Device Upgrades
58
7
0
Accepted Solution
I would like use an esim I purchased ( not through ATT) for while I am in Europe. When I scan the qr code I get an error message stating my phone is locked. Is there a way to unlock the phone or bypass so that I may use the esim.
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Android
31
1
0
Closed
I would like use an esim I purchased ( not through ATT) for while I am in Europe. When I scan the qr code I get an error message stating my phone is locked. Is there a way to unlock the phone or bypass so that I may use the esim.
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Android
15
1
0
Accepted Solution
HI I NEED HELP UNLOCKING MY U.S AT&T DEVICE AT NO COST PLEASE..
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Other Phones & Devices
25
1
0
When I sign onto the app I get a blank screen. I have removed the app, restarted my phone, reinstalled the app, went to app settings and cleared cache and data. After doing all of this I still get a blank screen after I sign into the app.
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Android
20
1
0
Went to upgrade my iPad Pro but there hasn’t been an updated model since 2022. I was always under the impression that att would always have the current models.
Questions
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Apple
38
4
0
Hello, im a new customer and am working online to get a new phone plan, trade in my old phone, and pickup a new one. When i go to store location it says the device is ready within 2 hours. However when i go to checkout it says i can only have it delivered and "store pickup is not available". Is ther
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Phone & Device Upgrades
26
2
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Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
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Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
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AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
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