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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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SIM card transfer from current ATT locked iPhone to newer ATT iphone

Have ATT Iphone 7 purchased years ago from ATT with 3 year plan. After plan was finished, switched to ATT prepaid service. Want to purchase new iPhone 11 from store in display labeled ATT prepaid. Want to transfer iPhone 7 SIM card to new iPhone 11 using existing prepaid account so don't need new pr

Questions

30

2

0

Unlock

Why am I unable to click I agree and take the next step in the unlock interface?

Questions

25

5

0

Trade in bait and switch

I upgraded my Families phones to the S24. The deal was $0 with qualified trade in.  The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0.  WHYYYYY????????  Was this a bait and switch but did I miss the fine print somewhere?

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58

7

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Data

Is it normal to LTE to appear but not work after switching accounts?

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23

4

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Accepted Solution

esim while traveling in Europe

I would like use an esim I purchased ( not through ATT) for while I am in Europe. When I scan the qr code I get an error message stating my phone is locked. Is there a way to unlock the phone or bypass so that I may use the esim.

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31

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Closed

esim while traveling in Europe

I would like use an esim I purchased ( not through ATT) for while I am in Europe. When I scan the qr code I get an error message stating my phone is locked. Is there a way to unlock the phone or bypass so that I may use the esim.

Questions

15

1

0

Accepted Solution

U.S AT&T UNLOCKING DEVICE FOR FREE

HI I NEED HELP UNLOCKING MY U.S AT&T DEVICE AT NO COST PLEASE..

Questions

25

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Smart home manager app blank screen

When I sign onto the app I get a blank screen. I have removed the app, restarted my phone, reinstalled the app, went to app settings and cleared cache and data.  After doing all of this I still get a blank screen after I sign into the app.

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20

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New ipads

Went to upgrade my iPad Pro but there hasn’t been an updated model since 2022. I was always under the impression that att would always have the current models.

Questions

38

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Phone Plan and Upgrade

Hello, im a new customer and am working online to get a new phone plan, trade in my old phone, and pickup a new one. When i go to store location it says the device is ready within 2 hours. However when i go to checkout it says i can only have it delivered and "store pickup is not available". Is ther

Questions

26

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