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The Samsung Galaxy S24

AT&T related help: Activate and use your device



lmiller115's profile

2 Messages

Sunday, April 21st, 2024 5:27 AM

esim while traveling in Europe

I would like use an esim I purchased ( not through ATT) for while I am in Europe. When I scan the qr code I get an error message stating my phone is locked. Is there a way to unlock the phone or bypass so that I may use the esim.

Accepted Solution

Official Solution

ACE - Master

 • 

10.7K Messages

1 month ago

You need to unlock the phone to be able to use non AT&T SIMs.

https://www.att.com/deviceunlock/

There is no override or bypass.  The phone just needs to meet the unlocking requirements and be unlocked.

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