For the mom who gives us everything - Mother's Day gifts that connects us.
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Locked out by "Let's make sure it's you"

I've been using AT&T email for probably more than 20 years, since I had a paid dialup service from AT&T as a backup Internet service. Suddenly I am getting this "Let's make sure it's you" message when I try to view my email, but I'm not receiving the text message that AT&T is supposedly

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13

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"Let’s make sure it’s you" SMS never arrives

When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my

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46

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I payed my bill

The money is in my account I payed it with the same card on file for auto pay but my phone is not working

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5

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Pay off installment plan bill

I have an iPhone I want to pay off the installment bill to unlock the phone. I don't have the at&t account and phone number connected to the device.  How do I pay off the bill as to unlock my phone?

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4

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Are we going to get compensated for ATT getting our SSN leaked?

You continuously up my bill?now you want me to do automatic payments via checking to ?save the increase?? like heck I?m gonna give you my checking info. Already making plans to change providers but I CANT CANCEL ONLINE: this is REDICULIOS! I?m so mad I can?t spell

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5

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Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

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112

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Extremely Disappointed with AT&T Air - Unfair Charges and Poor CS

My name is Marina Ramirez, I’ve been a loyal AT&T customer for years, always singing its praises—until now. A few weeks ago, my opinion took a nosedive when I was hit with unexpected charges. First, a $9.99 late fee appeared on my bill, closely followed by a staggering $35.00 reactivation fee. A

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23

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Rate raised while AT&T committed not to do so

In August 2022 on the call with a representative I was ensured my home internet rate is locked to $69.99 and will never change. In June-July 2023 my rate was raised by $5 per month. 12/22/23 on the call with the sustomer service I requested to execute what AT&T committed to do - keep my rate $69

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497

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Slow download speeds on Battlenet

When I first got gigabit fiber, downloads were very fast on Battlenet, ~110 MB/s. However, lately it's been 1-5 MB/s. When I toggle on Cloudflare WARP, download speeds increase to ~60 MB/s. My computer is wired, not on wifi. Speed tests show that it seems to be normal. What is causing this?

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10

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Closed

When will you take your dang DirectTV satellite back?

Im going to start charging you for rent of my roof space. We all know you guys charge for every nickel and dime you can get.

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5

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(48)
Pay off installment plan bill

I have an iPhone I want to pay off the installment bill to unlock the phone. I don't have the at&t account and phone number connected to the device.  How do I pay off the bill as to unlock my phone?

Questions

5

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0

Emergency call only?

I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist

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5

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ATT Rewards

After speaking with several agents and a supervisor today, I was told that my time to claim my $200 Visa Rewards had expired and there was nothing that could be done. Spectrum would have taken care of this. Their customer service is far superior to ATT/DirecTV. This reward was part of the reason why

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6

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Advanced Messaging Not Working

I have a Samsung Galaxy S9, and the entire time I've owned the phone, Advanced Messaging has been turned on. I can't believe I didn't notice until now, but it's not really working. The whole read receipts thing just doesn't work, although, again, it is enabled. How can this be fixed?

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7

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How can you send positive feedback for a technician

just had fiber installed and seemed like it was a pain....the tech was great and super patient about my super obnoxious dogs....can you send feedback on technicians.

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6

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access to sbcglobal.net account

Hello, I cannot access my sbcglobal account.  When I click forgot password, it is sending a recovery link to an email address from 17 years ago!  It appears any people are still sending email to my sbcglobal account.  Please help!  my email address is [email scrubbed].

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8

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Trending Accepted Solutions

(53)

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What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

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217

4

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Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

112

10

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Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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105

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Accepted Solution

Official Solution

can not log into my sbcglobal.net email

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

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98

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Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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