AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Additional answers to your AT&T PREPAID questions.
14.2K
Hello, I paid for a prepaid e-sim service but it is not working. I paid 54 dollars and I still can't activate the SIM card on my cell phone. When I try to connect my cell phone to the E-SIM card using the QR code it tells me that it is disabled and that I should contact you. But I can't since my pho
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One of att employees scammed me into letting me let him run my credit thinking he was gonna get a sale. I wanted to switch my 4 lines from prepaid to contract. He lied to me saying I could keep my numbers. After he ran my credit he said I couldn't keep my number that if I called back I could get the
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Accepted Solution
With so many vendors selling them, how do I identify the various at&t sim cards? Sku 4488, sku 6209A? Mainly white with some orange go phone sims? Mainly orange with some white go phone sims? How about the blue ones? 3G? 4G/LTE? 5G?
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I signed up for the 12 Month $300 Prepaid Plan before it offered a 10GB hotspot. It is now offered as part of the same $300 yearly prepaid plan. In my ATT prepaid account is shows my plan, still without hotspot, and other higher cost plans. I am coming up on renewal and would like to see if I can sw
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I bought a prepaid 5G unlimited 1yr plan. I got my SIM card today, but it seems like I have really slow connection while others using art has faster ones. I called 611 and it said I haven’t added enough money to start using my plan, and my balance is 0. I don’t understand why cuz I already paid.
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354
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Official Solution
I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is
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I have been with AT&T for almost a month and have been getting 5G at home which is why I switched to AT&T from Verizon (I live in rural area). I do a prepaid unlimited data plan. I’ve had ZERO problems with reception at home. I get 5G full bars everywhere on my farm. And t
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1.8K
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Official Solution
Can't purchase refill card
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This started after purchasing a phone online from Wal-Mart for a friend. During setup I used my friends existing ATT SIM card but there was a problem getting it to work, so I switched back to the new SIM card that came with the phone and setup a new number and purchased a plan for them. Every
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Let us help protect you from unwanted calls, text messages and spam.
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Accepted Solution
Official Solution
Can't purchase refill card
Questions
53
5
0
Accepted Solution
Official Solution
I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is
Questions
38
10
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Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
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