Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
More AT&T PREPAID Discussions

More AT&T PREPAID Discussions

Additional answers to your AT&T PREPAID questions.

14.2K

Ask a question

Pinned posts

(0)
No conversations found!
(14135)
Unable to Activate eSim

Hello, I paid for a prepaid e-sim service but it is not working. I paid 54 dollars and I still can't activate the SIM card on my cell phone. When I try to connect my cell phone to the E-SIM card using the QR code it tells me that it is disabled and that I should contact you. But I can't since my pho

Questions

38

16

0

Sales employees SCAMMERS

One of att employees scammed me into letting me let him run my credit thinking he was gonna get a sale. I wanted to switch my 4 lines from prepaid to contract. He lied to me saying I could keep my numbers. After he ran my credit he said I couldn't keep my number that if I called back I could get the

Questions

29

5

Accepted Solution

sim card identification

With so many vendors selling them, how do I identify the various at&t sim cards? Sku 4488, sku 6209A? Mainly white with some orange go phone sims? Mainly orange with some white go phone sims? How about the blue ones? 3G? 4G/LTE? 5G?

Questions

1K

18

0

12 Month $300 Prepaid Plan with no Hotspot

I signed up for the 12 Month $300 Prepaid Plan before it offered a 10GB hotspot. It is now offered as part of the same $300 yearly prepaid plan. In my ATT prepaid account is shows my plan, still without hotspot, and other higher cost plans. I am coming up on renewal and would like to see if I can sw

Questions

33

3

0

Question about extremely slow network

I bought a prepaid 5G unlimited 1yr plan. I got my SIM card today, but it seems like I have really slow connection while others using art has faster ones. I called 611 and it said I haven’t added enough money to start using my plan, and my balance is 0. I don’t understand why cuz I already paid.

Questions

354

3

0

Accepted Solution

Official Solution

Stateside phone number expiring

I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is

Questions

38

10

0

Accepted Solution

Official Solution

Prepaid phone why is my sim locked

SIM card locked

Questions

35

2

0

Suddenly no 5G coverage at home anymore

I have been with AT&T for almost a month and have been getting 5G at home which is why I switched to AT&T from Verizon (I live in rural area). I do a prepaid unlimited data plan.  I’ve had ZERO problems with reception at home.  I get 5G full bars everywhere on my farm.  And t

Questions

1.8K

10

0

Accepted Solution

Official Solution

Can't use store purchase refill card

Can't purchase refill card

Questions

53

5

0

Activation Problems

This started after purchasing a phone online from Wal-Mart for a friend. During setup I used my friends existing ATT SIM card but there was a problem getting it to work, so I switched back to the new SIM card that came with the phone and setup a new number and purchased a plan for them.  Every

Questions

36

1

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(3)

Accepted Solution

Official Solution

Can't use store purchase refill card

Can't purchase refill card

Questions

53

5

0

Accepted Solution

Official Solution

Stateside phone number expiring

I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is

Questions

38

10

0

Accepted Solution

Official Solution

Prepaid phone why is my sim locked

SIM card locked

Questions

35

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

NEW PLAN

Unlimited talk, text, and data

Get the essentials for a great price with Mexico & Canada included.

$40/mo.
After $10/mo. AutoPay discount. Reg. $50/mo.
Shop now
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.