AT&T Phone Equipment

AT&T Phone Equipment

All you need to know about your battery backups and equipment.

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Collapsing uncovered equipment ignored by EVERYONE at ATT

Is there someplace else I can report AT&T for collapsing, dangerous equipment? We have literally been tossed around from Department to Department in our brand new home. All of their equipment is literally collapsing into the ground with no cover in my front yard. this neighborhood is less than t

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I need a new extension for a CL83451 phone. Is TL86003 compatible?

I would like to add another extension to my wireless home phone landline it is a CL83451 phone. All I see being sold now is TL86003. Is it compatible?

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defective pole

How do I get ATT to replace a damage pole that is holding electric wires,the pole is inside my property and is crack at the top,I dont have an account with ATT or directv,this pole was install by ATT 40 years ago .Can someone help me I'm a disable person.7862106335

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Information Light On Wireless Modem For landline Flashing

How can I get this information light to stop flashing? It is connected to a landline, so there is no access to the internet from that phone. Help!!

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ep5962

I just purchased an ATT TL86009 to replace an old cordless from my ATT ep5962 two line base. The only instructions I can find indicate to press the hold button on the base to register a new handset, but there is no hold button on the base, unless you open a line, then the menu button displays as ho

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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Green AT&T communication box

I have a green meter box in my front yard and the lid is broken. The box (hole in the ground) collects water and poses a danger to my grandkids. I asked a technician who was serving a house in my neighborhood to replace the lid and he promised to replace it. Needless to say, the lid has not been re

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Removal of Abandoned Phone Lines to House

I've been on hold with AT&T now for 40 minutes, so decided to try to get an answer here, if possible.  For years now we have not had a hard phone line.  However, there are 4 phone lines running from the telephone pole to my house in La Mesa, CA.  They are so old that the insulation has fallen off in

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Wireless home phone unable to make or receive calls

Calling out or calling in to the home phone receives a fast busy signal. cannot make or receive calls.  I have a dial tone only.  The wireless router has no blinking lights on it.  All lights that are lit up are steady green.  

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Utility box moved

We are building a new home on a vacant lot that has a South Central Bell utility box that was set there when the subdivision was originally layed out. The Plot for this lot has changed making the utility box not on the boundary line as was the intent.  Would like to get this utility box moved

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Watch

I have my Samsung watch and it's tied to my account but since I own money to make the account current can I still sell the watch?

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unable to log into email

I keep getting this message when I try to access my email on my computer

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Spam

Certain emails keep going to spam. I have marked them as not spam, added them to my contacts but nothing helps. The same senders used to go directly to my inbox but not anymore. I move them from spam folder to my inbox but 5 seconds later, they go right back into the spam folder. How can I get this

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use BGW320 alongside my Netgear mesh?

I just got my ATT fiber installed, but rather than stop using it as an AP, can it be used to extend my existing Netgear Mesh network? its an RKB752 (main with satellite). I dont want to disable anything on the ATT modem/AP and would like to keep it as main router, and i have since configured the Ne

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Fiber damaged at pole; intermittent service. SNAFU

My fiber connection was damaged at the pole (just at the top of the hanger/strain relief) between the strain relief and the pole line terminator (not sure what the designation is where multiple fiber lines connect to the pole to pole ATT fiber line). My fiber was bent, straightened, but it needs to

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I keep receiving an error message stating “Somethings gone wrong. Let’s try this again.”

I keep receiving an error message stating “Somethings gone wrong. Let’s try this again.” Using Yahoo email on laptop. I can still access email on my phone but need to access on my laptop. 

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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