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Shakespeare's profile

1 Message

Friday, March 8th, 2024 5:16 PM

Removal of old box and wires/cables

I am needing old landline wires and box removed from my building. Not only is it unsightly but they can get in the way for some commercial vehicles.

Community Support


232.8K Messages

3 months ago

Hi @Shakespeare, we hear you and we're happy to assist you.


To report the line, call us at 800-288-2020.

  • If you have an account, provide your account info and say, “Line is down.”
  • If you don't, say "No account." When asked if you want to order new service, say "No." Then, to let us know why you're calling, say “Line is down.”

let us know if this resolves your issue.


Thanks for contacting AT&T Community Forums!


David, AT&T Community Specialist.

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