For the mom who gives us everything - Mother's Day gifts that connects us.
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Threats from AT&T customers Representative

My have such terrible service now on my mobile phone due to the AT&T system. I attempted to call directly to ask for help. I also reached out on the app. So the phone service stated the call back would be between 26-31 mins, but I got a call in 7 minutes. I tried to have a conversation with the cust

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Need help adding a txt string to the DNS for sbcglobal.net

Who do I contact for help with this? I am trying to get my sbcglobal email address registered for use as a business address with Microsoft, and they told me I needed to contact you for help.

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12

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"Too many sign-in attempts" error code.

Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue.  

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45

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Equipment return bill

I am moving to a new home and the moving company packed up my equipment and I don't have a clue which box it is in. The move is scheduled for May 18th. And I got a email stating that my equipment must be returned by May 26th.  Can I not use the modem/router I have in my new home.  All the

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13

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Closed

Complaints about contractor

Where can I file a complaint about misbehavior of your contractors. One of your contractors threaten me when I ask who the in charge of the work is.. I took a picture of that person and the trucks. I dont know the name of the person but I have a photo of him. Please send me an email

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805

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VIP2252 V2 Activation

I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway.  After the 2262 booted up it displayed this message: "This set top box does not match the account setting

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4

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AT&T's string of bad choices

I feel the need to express this somewhere, and since there is no good place under support, here goes... AT&T seems to be going out of their way for customer dissatisfaction. First, you have the data breach.  Nice job with that one.  (sarcasm) Not long after you announce the price o

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46

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How do I block and email address that changes constantly using almost the entire alphabet in it's sending email address?

I get spam in my inbox and it all usually comes from an email address that changes constantly, using the entire alphabet in the sending address.

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3

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Firstnet is slow

Hey all, I'm a FirstNet costumer since pretty much the beginning and experience has been good so far. Lately I've been having slow service. I live in PA and where I live, I don't even get 5G and I get one to three bars of 4G LTE. Mind you I don't live in the middle of the woods either lol I work in

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38

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Packet Loss / Increased Latency in League of Legends + Valorant

For the past 2-3 weeks I've experienced an increase from 33-35ms to ~50ms with packet loss that is very noticeable while playing. Ping will start cycling up and down between 35-55ms, be normal for 1 minute, then repeat. Before 2-3 weeks ago (~april 15) I never had any issues, but now the lag gets es

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(44)
VIP2252 V2 Activation

I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway.  After the 2262 booted up it displayed this message: "This set top box does not match the account setting

Questions

4

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How do I block and email address that changes constantly using almost the entire alphabet in it's sending email address?

I get spam in my inbox and it all usually comes from an email address that changes constantly, using the entire alphabet in the sending address.

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3

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Conocer el saldo de mi cuenta estando fuera de EEUU

Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa

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5

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Your letter to me on data breach

You give me an activation code in the letter but it didn't work on the Experian form

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18

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View connected apps

Hi, how can I view 3rd party email apps that I connected to my legacy Pacbell email account via OAuth 2.0? In regular Yahoo mail I can see these in the Recent Activity page which doesn't exist in the ATT mail page.  I wanted to disconnect an email app I no longer use so wanted to see how to do

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5

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Switching Internet/Wireless plan- never got deals I was told

In 2022, I went into an AT&T store to ask about my bill, and I was told the current wireless plan I had was outdate and no longer offered. I was told of a new plan, Unlimited elite and that I would be saving money (from $155 to $130) so I agreed. I was then asked about my internet provider (Comc

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Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

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1.8K

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Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

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791

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Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

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241

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Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

146

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Accepted Solution

Official Solution

International travel - Is this the best way?

Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day

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136

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