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Over $29. I’ve been a customer for 30 years. I don’t want us switch carriers but ever since I added internet this has been a nightmare. The rep on the phone didn’t care when I said to cancel my service. He was very flippant. is there a higher up that actually cares ?!?!
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Wireless
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this is an emergency. Basically I woke up and my phone wouldn’t turn on anymore, I’ve tried to plug it in into everything and it’s just gone for. My father gave me his old phone but the SIM card is unlocked and I want to put my working and already paid SIM card in, but it says sim not approved or su
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Wireless
4
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i m losing signals during run and i need to restart it again. why this is happening? any idea?
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TV
110
2
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Once again, we can't send MMS to text messages. This is happening with different PC's, different ISP's, different phones on different carriers. The email is always the same. There is never an error message returned and the receiving devices never receive a thing. Once in a while it will send a messa
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124
5
Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor
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Wireless
14
5
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I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices. However, my security cameras connect to a base station that must be hard-wired to the router via ethernet. Is it possible to connect to the guest network via ethernet? Than
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Internet
13
2
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My existing # was confirmed for transferring to AT&T pre-paid. I input my transfer PIN, IMEI, and paid $300 for 12 months of pre-paid service. AT&T assigned me a new #. My existing # is linked to my corporate work accounts and I have to keep it. The # AT&T assigned me wasn’t even on my p
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Wireless
23
4
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Official Solution
Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
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4.7K
218
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Official Solution
I'm trying to pull up an old voicemail from last July 2016 does anyone know if there's a way to do that?
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Wireless
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I was told in September 2020 that my rate would be $109.99 by the Loyalty Department. The rate NEVER was billed at that amount and I have to keep calling to find out why to which they put me on hold and switch me from person to person. Today after being on the line for 1.5 hours trying to get it res
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Internet
43
2
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Over $29. I’ve been a customer for 30 years. I don’t want us switch carriers but ever since I added internet this has been a nightmare. The rep on the phone didn’t care when I said to cancel my service. He was very flippant. is there a higher up that actually cares ?!?!
Questions
•
Wireless
4
0
0
this is an emergency. Basically I woke up and my phone wouldn’t turn on anymore, I’ve tried to plug it in into everything and it’s just gone for. My father gave me his old phone but the SIM card is unlocked and I want to put my working and already paid SIM card in, but it says sim not approved or su
Questions
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Wireless
4
0
0
I have been overbilled for the past 9 months (since August 2023). I have contacted them at least 4-5 times via phone and chat. It turns out that they initially quoted false information for what I would be billed (don't know if it was an honest mistake or intentionally deceptive). They didn't care a
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Wireless
6
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I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead
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Wireless
9
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My account was banned and my question/answer was deleted. I posted the solution on how gold star families can get the military discount. It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me? [email scrubbed]
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Wireless
10
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I have tried to sign on to ExperianID and it says my activation code is invalid. Help!
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Internet
16
0
0
Accepted Solution
Official Solution
Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
Questions
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4.7K
218
Accepted Solution
Official Solution
Solid red on Wi-Fi, nothing on phone light
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Internet
842
6
0
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Official Solution
Will ATT be selling or an upgrade for the New ipads announced today?
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Wireless
254
21
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Official Solution
Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.
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Internet
237
2
0
Accepted Solution
Official Solution
My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Wireless
151
1
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