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Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun
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Wireless
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I opened 3 lines with AT&T in February (I pre-ordered the Galaxy S24 in January for the Galaxy any year/condition trade-in promo). Ever since then I've had nothing but trouble. Two of the trade-ins were processed successfully, but one of the trade-in failed to process because I clicked on "print sh
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Wireless
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My email was leaked during this data breach. I got some breakin attempts on my email account. I need to change it due to deleting my email account but I cannot do so in my online account. I called firstnet customer service and was told that they cannot change it or give me access in my account to c
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Wireless
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In January, I was at Target and bought an unlocked iPhone for my mother: full price, $800, etc. It turned out they sold me an AT&T locked phone, but I didn't know that at the time. She took with her back to England to put it on her account, but that never worked, so she sent it back to me. I ev
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Wireless
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I lost a bunch of my emails from today. My daughter asked if I had gotten our amazon gift certificate. I checked online. The message was not there. I asked her what time it was sent. It was around 1:00 am. I went my downloaded inbox and found the message there. She asked me to click on the message t
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1 May 2024 I have come to wits end calling 800-288-2020 to be put on hold, transferred to numbers that are no longer in service, offered callbacks to be hung up on after long hold times, reaching agents who cannot provide any reasonable answers. I have been calling about issues with my internet con
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Home Phone
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In 2022, I went into an AT&T store to ask about my bill, and I was told the current wireless plan I had was outdate and no longer offered. I was told of a new plan, Unlimited elite and that I would be saving money (from $155 to $130) so I agreed. I was then asked about my internet provider (Comc
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Wireless
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Bought the phone from mint last year. It wasn't sending messages / completing calls when there was no wifi around. Sent it to Samsung as it was under warranty.When I got it back, it boots up with an AT&T logo and won't accept my sim card. I get a network unlock code prompt.I tried the ATT unloc
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Wireless
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I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway. After the 2262 booted up it displayed this message: "This set top box does not match the account setting
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TV
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I opened 3 lines with AT&T in February (I pre-ordered the Galaxy S24 in January for the Galaxy any year/condition trade-in promo). Ever since then I've had nothing but trouble. Two of the trade-ins were processed successfully, but one of the trade-in failed to process because I clicked on "print sh
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Wireless
5
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My email was leaked during this data breach. I got some breakin attempts on my email account. I need to change it due to deleting my email account but I cannot do so in my online account. I called firstnet customer service and was told that they cannot change it or give me access in my account to c
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Wireless
4
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I get spam in my inbox and it all usually comes from an email address that changes constantly, using the entire alphabet in the sending address.
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Internet
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Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa
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Wireless
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You give me an activation code in the letter but it didn't work on the Experian form
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Wireless
31
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Official Solution
Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through. ----- The following addresses had permanent fatal errors -----<[ema
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1.8K
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Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Wireless
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Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Wireless
242
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Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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Wireless
147
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Official Solution
Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day
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Wireless
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