For the mom who gives us everything - Mother's Day gifts that connects us.
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DSL LOYALTY DEPT

can you please provide the number for the DSL loyalty department? I called the one 800–288–2020 number and sat on hold/being transferred at least 5 times, for over two hours total of my time. Each time I was transferred the representative said I was at the wrong department and they would have to tra

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BGW320-505 and eero pro 6e port forwarding issues

TL;DR: I am having issues eero and att bgw320-505 port forwarding. Hi all! I am writing this to hopefully get some help. Recently got ATT fiber and an eero system, I managed to make my eero system act as the router and the bgw320 act as a modem more or less but Port forwarding just won't work. I ha

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17

16

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Dropped call from people who use Verizon as a carrier

I have a small business and use a wireless phone to answer my calls to # 570-506-4390. I use an answering service -Called Smith AI and I have  my calls forwarded to them to answer and set up appts. It came to my attention that when people who have Verizon as a carrier call my office number it

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12

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DNS partially down for weeks

AT&T DNS 68.94.156.1 and 68.94.157.1 have been partially down for me the past few weeks.  I tried contacting support and "Keily" assured me that it had been fixed.  Of course it hadn't.  It was the end of the shift and I needed to be dumped with the case marked as resolved. I override AT&T's DHCP D

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28

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Billing Overcharge $16k

-Feb 17 l go into ATT ask them to put an international day pass on my account, they do. -Feb 21 I head to Norway on a military training, stay there for about 10 days. I get texts from ATT saying "Congrats you have the international day pass.." (4 times on different days)  -Mar 1 I

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42

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ATT’s trade-in promotional offer discrepancy

I recently switch to ATT wireless with 5 new lines and facing some discrepancy with a promotional offer I received from AT&T. On 03/24/2024 I interacted with a representative from AT&T who offered me a promotional trade-in offer for an iPhone 12 Pro Max, as follows: Offer: $1000 trade-in v

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31

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Att unlimited premium has slow data speeds.

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

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16

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When AT&T no longer provides POTS, Plan Old Telephone Service, traditional landline, they will no longer be a utility company.

Power, Water and Gas will be the only utility companies who have right-a-ways.  AT&T will not have a right-a-way underground or overhead without getting written permission from the landowner.  AT&T will be no different from any other cell phone, internet, or cable company.  I

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21

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Prepaid phone why is my sim locked

SIM card locked

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16

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Number suspended

Went to at&t and they said my number was suspended

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33

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(38)

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No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

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11

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Closed

No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

Questions

9

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Home web server and gaming server setup for a pc on my lan?

I have a web server running on port 80 of a pc on my lan. It also runs some docker vm's running a minecraft java server and some other applications. i am using port 80,25565, 7000,9000,10000,20000 for the various application on the server. I had port forwarding set up on my nighthawk router with my

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15

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Email from Facebook with Security Code

Good evening!This is a request to assist me in getting all of my emails. I have been trying to reset my Facebook password for a week now.  I have talked to Facebook and they are sending the email with my 8 digit code.  However, it is not coming through.  I have also added facebook as

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13

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Authentication Code

I am trying to reset my facebook password. In doing so, facebook is trying to send me an 8 digit passcode. I have been trying to get an email all week. I have added facebook to my allow filter and still no luck.

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11

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Fidelity Pension confusion

I need to be directed in the right person or part of AT&T that handles this. My mom passed away a little over a year ago and put me on her bank account. She was getting monthly deposits which I thought were from her mutual fund investments. I did not pay much to the account because it was not my

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14

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(47)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

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1.7K

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Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

148

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Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

136

14

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Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

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132

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Accepted Solution

Official Solution

Upgraded phone online with Trade-in Promo

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

Questions

102

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