I went in the the att store in Union nj on morris ave. Just to pay my bill. The rep ask if he can check my bill make sure I’m getting all discount. I said ok and then he tell me my bill can be lower by $15.00. Never ask me to add a new line nor did he tell me he added a new line. So now I have a 7th

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Hello, i am having a router problem wherein the router can turn on and was able to connect to the internet fine since this morning and everday prior. However, i was trying to setup a wifi extender and now i cant even get the regular internet to connect to. Looking at the router, only the power butto

My personal info has been exposed due to your lack of security. You then raise the price for my service, and today I get an email saying "We haven't heard from you lately and noticed it’s been a while since you've opened your emails. We want to make sure we have the correct information on your acco

This is the fourth time Att disconnects my modem/Gateway in a period of 1 year I have had adsl and they have converted into Uverse which to me is inexact as I have my internet connection via landline. Every time att works on their boxes in the area I get disconnected and have no internet I am paying

I never complain in forums, but I am in 100% the same situation as the first person. No sbc at home, need wifi calling. I also was shown that wifi calling worked on 2023 moto g stylus. My daughter's even works. Now I'm just out unless I fork the $ over for a new phone. I'm sure.ilk get a generic res

Whether at home or work, with reliable WiFi networks, the iPhone 13 will say it is on the network, but any app that requires an Internet connection will not function. No one at the ATT store had any insight about this problem. Thinking it was a problem with the phone, I bought an iPhone 15 yesterday

Had a most weird experience. Was billed $55 for a boxing match pay per view. We did not purchase it. Do not even follow boxing. When I called to complain and talked to several reps from the initial billing service to tech support to the rep for the condo building we are in, was told that the pay per

Last week, I received a letter from ATT saying that my customer information was compromised and released to the dark web. Less than two days later, I received an email saying that my internet price will go up unless I switch to paperless billing and use their autopay with a debit card or bank accoun

recently I had someone email me to say that when they called my ATT phone (CLP99387), they followed the robocall blocker's instructions for their call to be put through. They said their name and pressed the # key. He said the system just kept asking him to do this over and over again, but it never p

Hello, i am having a router problem wherein the router can turn on and was able to connect to the internet fine since this morning and everday prior. However, i was trying to setup a wifi extender and now i cant even get the regular internet to connect to. Looking at the router, only the power butto

Last week, I received a letter from ATT saying that my customer information was compromised and released to the dark web. Less than two days later, I received an email saying that my internet price will go up unless I switch to paperless billing and use their autopay with a debit card or bank accoun

I called 3 times now for my service to be canceled and was awarded full amount of 149.96 haven't got it yet and was charged again now 3 times after we canceled the first time. I'm getting really really sick of this. Just give me my 149.96 so we can part ways.

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

I lost my phone, and for the first time ever, I am being asked to use my old phone number to verify my identity for my AT&T/Yahoo email account. I have all of my security questions and a back up email account, and when I request a different challenge, it goes back to the phone number that I no l

I need to change the phone number that verifies my Yahoo mail/ameritech.net email account to a non-AT&T number - a number NOT associated with AT&T. I have disconnected the phone number that's associated with my Yahoo mail/ameritech.net account. I have followed the instructions and tried to p

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Hi, I have an old sbcglobal email account that was recently hacked and sent phishing messages to all of my contacts. I want to change the password and delete the account but I can't figure out how to do this or even where to start. Can someone please assist and provide some direction?

experian emailed about a security breach and suggested changing password. I'm directed from yahoo mail to directv which says i left directv in 2019 (I am still with them). I am an AT&T retiree, using my att/yahoo mail of 20+years. Any advice or suggestions would be terrific. thank you Al Felix

Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?