For the mom who gives us everything - Mother's Day gifts that connects us.
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(368322)
new internet air

does anybody else dislike this new system?

Questions

40

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Accepted Solution

Android update LGV60

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.

Questions

40

9

0

Accepted Solution

Official Solution

How to activate a prepaid sim card using a prepaid fast card?

Can't active prepaid sim without paying for a plan, and I've already gotten a prepaid fastcard.

Questions

352

5

0

I want to add Rita Isela Almanzar On my account from a t and t

I need to add her on the account

Questions

4

1

0

How does vacation mode work for people who try to call me

I am planning to be away for a few months and leave my phone on vacation mode. However, I don’t want everyone who attempts to call me to know that I’m out of the country. What happens when someone attempts to call me? Are they notified that my phone is on vacation mode or disconnected? What is the e

Questions

23

7

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Accepted Solution

How can I file a complaint with AT&T, NOT a dispute a customer service complaint.

Someone please tell me how to get out of the endless "Contact Us" loop and tell me how to file a complaint with AT&T in regards to customer service. I have spent 13 hours on the phone, been sold a tablet and 2 lines I don't need and now they try to sell me another tablet and install fiber inter

Questions

285

14

0

Turning off DNS assist does NOT work

I have turned off DNS assist in the privacy choices of my ATT profile. IT'S OFF. When going to http://ewruoiweur.eruoierw I'm still getting the ATT search page corresponding to this domain. THIS IS NOT ACCEPTABLE. Not only this setting is hidden very deep in the profile but turning it OFF d

Questions

1.5K

30

Unlock AT&T phone from friend in order to switch carriers

I got an iPhone from my friend in 2021 (AT&T user). He had completed a factory reset before giving me the phone. I switched to T-Mobile and would like to continue using the iPhone. T-Mobile submitted an unlock phone request using my AT&T account info, phone number, passcode, and e-mail. The

Questions

20

3

0

12 Month $300 Prepaid Plan with no Hotspot

I signed up for the 12 Month $300 Prepaid Plan before it offered a 10GB hotspot. It is now offered as part of the same $300 yearly prepaid plan. In my ATT prepaid account is shows my plan, still without hotspot, and other higher cost plans. I am coming up on renewal and would like to see if I can sw

Questions

23

2

0

How to change the primary member ID email?

I recently sold my business. The new owner called AT&T and took over my account however, he received a new account number. When I logo onto ATT.com it shows my canceled account, my Direct TV account and his account for internet and phone service at work and it also has my email as his primary me

Questions

257

2

0

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(44)
Threats from AT&T customers Representative

My have such terrible service now on my mobile phone due to the AT&T system. I attempted to call directly to ask for help. I also reached out on the app. So the phone service stated the call back would be between 26-31 mins, but I got a call in 7 minutes. I tried to have a conversation with the cust

Questions

6

0

0

Primary email corrupted

The primary email for my account, that I've had has been compromised. I've had to change my password many times because I've had too many log in attempts (I've not...) and now the inbox is overloaded with as many as 23 phishing emails a day.  Is there a way to change the primary email associat

Questions

3

0

0

Transferring my service

I'm moving and want to transfer

Questions

5

0

0

Transferring my service

I'm moving and want to transfer

Questions

5

0

0

bellsouth.net not working with gmail

this was working for a very long time but soon after changing password on at&t account (bc of an email from AT&T about a security update) my bellsouth.net email being pulled into gmail has stopped. Using the following  username=<me>@bellsouth.net password=reverted to my origina

Questions

4

0

0

Att unlimited premium has slow data speeds

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

Questions

20

0

0

Trending Accepted Solutions

(55)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

1.7K

4

0

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

626

5

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

221

14

0

Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

139

5

0

Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

136

5

0

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