My mother had her telephone number for 30 years living in Broward county. She moved to a condo for 5 years and was able to port her number over from a wired landline to VOIP with another internet carrier. I called AT&T and they said they can't port over the number. It's in the same area code a f

Will ATT be selling or an upgrade for the New ipads announced today?

Hello, we had ethernet ports established behind our main tv and in our office of a new house. How do I make sure that if I plug in a cable from the tv and computer into the appropriate wall jacks, that the router in the basement is also connected to the ethernet "hub" or central spot? Please let me

I need to go to Russia for a period of 4 months. I told about this in the communication salon. But the connection stopped working after crossing the border (no network signal). I cannot receive SMS messages and therefore I cannot log into my personal account.My friends came to the salon to find out

Hi We have AT&T FIBER internet and I had major connectivity issues 8am-12pm CST (at least) on 4/27/24 that kept me from being able to work (I work from home)... I am trying to get a detailed connectivity history for that particular day to find out if it was truly my workplace's system that had t

I am trying to get to my email settings so I can see if the gmail.com domain is being blocked. When I try to view my settings I am redirected to directTV and cannot get to email settings from there.  

multiple wrongful charges and lack of resolution after 5 months and multiple attempts. Been trying to get this issue resolved since at least December 2023. A user on my account walked into an AT&T store to get an upgraded phone. He walked away with an upgraded phone, as well as a new phone line

Is there someplace else I can report AT&T for collapsing, dangerous equipment? We have literally been tossed around from Department to Department in our brand new home. All of their equipment is literally collapsing into the ground with no cover in my front yard. this neighborhood is less than t

When my device was activated in early February, an account number was generated. On the same day, the technician to log in my acounts (I use ATT for telephone and DSL at another location...), and register my device. another account number was generated, which is the one appearing on my web account o

I've had confirmed that I'm not receiving texts or voicemails when my phone is turned off. AT&T's chat service won't load. Guess I have to blast them here! In the past, when I turned on my phone any texts or voicemails I received while my phone was off would pop up, but apparently that's not in

Hi We have AT&T FIBER internet and I had major connectivity issues 8am-12pm CST (at least) on 4/27/24 that kept me from being able to work (I work from home)... I am trying to get a detailed connectivity history for that particular day to find out if it was truly my workplace's system that had t

I am trying to get to my email settings so I can see if the gmail.com domain is being blocked. When I try to view my settings I am redirected to directTV and cannot get to email settings from there.  

I've had confirmed that I'm not receiving texts or voicemails when my phone is turned off. AT&T's chat service won't load. Guess I have to blast them here! In the past, when I turned on my phone any texts or voicemails I received while my phone was off would pop up, but apparently that's not in

Hi, From the business phone where I work at, I got a call from this number: 810-420-1360 The woman on the phone said her name was Jessica from the AT&T Alliance Program and said she wanted to speak to the person that was in charge of our phone systems. She wanted to talk about our plan and rev

Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I nee

Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Solid red on Wi-Fi, nothing on phone light