For the mom who gives us everything - Mother's Day gifts that connects us.
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Horrible! BE WARNED, DO NOT Use AT&T Wireless

I am a former AT&T wireless customer and current AT&T internet customer. this started with sales rep named Emmanuel T. located in Wake County, NC. He said that if we switched to AT&T, we would be able to bundle our phone and internet, and we would get two free phones. I have been an AT&a

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Getting POTS/landline with ATT fiber

Currently have T-Mobile for phones, RCN 100Mbps or internet, ATT for copper landline. RCN keeps raising rates. My spouse wants to different ways to call 911; so switching to ATT fiber and ATT cell phone is out of the question.I went to ATT store and saw the telephone jack on the back of the fiber m

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7

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AT&T keeps cancelling my account, when I'm only trying to sign up to get my full-price phone unlocked

In January, I was at Target and bought an unlocked iPhone for my mother: full price, $800, etc. It turned out they sold me an AT&T locked phone, but I didn't know that at the time. She took with her back to England to put it on her account, but that never worked, so she sent it back to me. I ev

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4

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Order status

I ordered an iPhone 15 two days ago and every time I put the confirmation code in it says I don't have an order. But other times it never loads can someone please help!!!!

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4

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Access from AT&T

I am on the Access from AT&T plan for $10 a month. I just got approved for the Emergency Broadband Benefit program which provides up to $50 per month on broadband service. I have the e-mail approval from Universal Service Administrative Company (USAC). They are the ones who administer the govern

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86

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About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

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11

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Packet Loss / Increased Latency in League of Legends + Valorant

For the past 2-3 weeks I've experienced an increase from 33-35ms to ~50ms with packet loss that is very noticeable while playing. Ping will start cycling up and down between 35-55ms, be normal for 1 minute, then repeat. Before 2-3 weeks ago (~april 15) I never had any issues, but now the lag gets es

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35

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High latency

Very high latency on my internet. The download speed is good, but the upload speed is bad. Also I'm in Indiana but the sever shows in San Franciso. Not sure if that casue the problem.

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3

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Any way to add UHD to HBO Max by paying the difference?

I believe that the "free" subscription to HBO Max does not include 4K UHD and Dolby Atmos quality tier. Is there any way of paying the difference and enabling those features? Or I could switch to a different "free" streaming option w my AT&T subscription.  What other streaming subscription

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102

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Can't receive pictures in texts

Can't receive pictures through texts. It seems to be an issue if it's coming from another Android based phone. An image "square" shows up and says download paused. It gives me an option resume downloaded or Delete, but when I click resume, it doesn't download the picture. Galaxy Note 9.

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(43)
AT&T keeps cancelling my account, when I'm only trying to sign up to get my full-price phone unlocked

In January, I was at Target and bought an unlocked iPhone for my mother: full price, $800, etc. It turned out they sold me an AT&T locked phone, but I didn't know that at the time. She took with her back to England to put it on her account, but that never worked, so she sent it back to me. I ev

Questions

4

0

0

Order status

I ordered an iPhone 15 two days ago and every time I put the confirmation code in it says I don't have an order. But other times it never loads can someone please help!!!!

Questions

4

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0

High latency

Very high latency on my internet. The download speed is good, but the upload speed is bad. Also I'm in Indiana but the sever shows in San Franciso. Not sure if that casue the problem.

Questions

3

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Downed communication wire

I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?

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15

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Primary email corrupted

The primary email for my account, that I've had has been compromised. I've had to change my password many times because I've had too many log in attempts (I've not...) and now the inbox is overloaded with as many as 23 phishing emails a day.  Is there a way to change the primary email associat

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5

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Closed

Transferring my service

I'm moving and want to transfer

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11

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Trending Accepted Solutions

(68)

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Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

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1.7K

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Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

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691

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Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

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235

14

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Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

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144

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International travel - Is this the best way?

Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day

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136

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