For the mom who gives us everything - Mother's Day gifts that connects us.
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Am I eligible for the current trade-in phone upgrade deal?

Am I eligible for the current trade-in phone upgrade deal? So, I’m trying to get the billing credit for the monthly payments on a new phone by trading in my old phone. It says I need to, “Activate/keep postpaid eligible unlimited wireless service (min. $75.99/mo. if new before discounts & elig

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3

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Att unlimited premium has slow data speeds.

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

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17

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Dead Zone

My husband has recently taken a job out of state. The apartment he has rented seems to be a dead zone. We have never had an issue with AT&T until now. What do you suggest we can do to fix the situation?

Questions

8

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How to register

Don't know user ID

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4

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my account

my name was removed off the account without my permission. what can i do?

Questions

21

3

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Increased ping in 2 games

I had Att Fiber since 2021 and I used to get 29 ms in Genshin and 39 in star rail. Since last month, my ping has increased to 40 ms and 50 ms. I used a free vpn called windscribe and got the ping lowered to 35 ms in genshin. The ping increase is not that much but I was wondering how to get att to lo

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12

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One UI 6.1

anyone Know when One Ui 6.1 will be release to the Samsung Galaxy S22 ATT locked

Questions

25

2

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horrible rubber banding trying to play world of tanks

I got new service wednesday may 1st since then i cant play world of tanks with massive packet loss att is not much help in fixing issue is my only option getting new isp Shared From PingPlotter

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8

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Accepted Solution

ONT Install

Good evening, I am having a tech come out and install an ONT so I can use my own gateway. The lady on the phone mentioned that there may be a $99 service fee. Is this a service they bill for?

Questions

18

6

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Accepted Solution

Text from iPhone to Android not working

I have been unable to send texts from iPhone to Android for some time now. Texts appear to send normally with no errors but are never received. AT&T support has been unable to resolve the issue and terminates troubleshooting when I am unable to determine whether the text failed or the recipient

Questions

771

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(45)
Am I eligible for the current trade-in phone upgrade deal?

Am I eligible for the current trade-in phone upgrade deal? So, I’m trying to get the billing credit for the monthly payments on a new phone by trading in my old phone. It says I need to, “Activate/keep postpaid eligible unlimited wireless service (min. $75.99/mo. if new before discounts & elig

Questions

3

0

0

Dead Zone

My husband has recently taken a job out of state. The apartment he has rented seems to be a dead zone. We have never had an issue with AT&T until now. What do you suggest we can do to fix the situation?

Questions

8

0

0

How to register

Don't know user ID

Questions

4

0

0

horrible rubber banding trying to play world of tanks

I got new service wednesday may 1st since then i cant play world of tanks with massive packet loss att is not much help in fixing issue is my only option getting new isp Shared From PingPlotter

Questions

8

0

0

Lifeline

Hello, would you be able to help me get internet service through lifeline? Or am I going to have to go to another website to get help? Sorry I am not trying to take it out on you that I do not have the means to pay for my own internet. I am not able to pay for my own place to live as well it is a sa

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11

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Att yahoo email spam filter

There is nothing in my settings that allows me to edit my spam filters either on the app or when I log into yahoo.com on either safari or chrome. There’s no toolbar along the top when I log into mail on the website. I’ve been getting a lot of spam addressed to aol.com or yahoo.com email addresses t

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4

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Trending Accepted Solutions

(48)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

1.7K

4

0

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

210

1

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

142

14

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Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

133

5

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Accepted Solution

Official Solution

Upgraded phone online with Trade-in Promo

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

Questions

102

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