Contributor
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4 Messages
Att yahoo email spam filter
There is nothing in my settings that allows me to edit my spam filters either on the app or when I log into yahoo.com on either safari or chrome. There’s no toolbar along the top when I log into mail on the website. I’ve been getting a lot of spam addressed to aol.com or yahoo.com email addresses that I don’t have. How do I fix this?
ATTHelp
Community Support
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232.1K Messages
13 days ago
Hi @Motown54,
We understand that you're dealing with unwanted spam emails. Let's work together and fix it.
If you’re using Yahoo Mail through a web browser, you can manage your spam filters directly from there. Here’s how:
We have information on how to report and filter email spam. To remove spam from your inbox:
You can also create filters to send particular emails to spam, a folder, or your inbox. You can also edit, delete, or prioritize filters.
You can also forward spam to us at abuse@att.net so we can investigate it further. Make sure you include the full header so we can find out exactly where it came from.
You'll also want to read through our guide on how to Protect yourself from email spam. It covers the main reasons people get spam and how you can avoid it.
If you’re receiving spam addressed to AOL or Yahoo email addresses that you don’t actually have, it’s possible that your email address has been spoofed or used maliciously. Unfortunately, there’s no direct way to prevent this, but marking such emails as spam will help improve the system’s accuracy over time.
Remember to regularly review your spam folder and adjust your filters as needed.
We hope these steps help and feel free to reach back out if you have any other questions or concerns.
Thanks for contacting us on AT&T Community Forums!
Jennifer, AT&T Community Specialist.
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Motown54
Contributor
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4 Messages
13 days ago
This is what i get when i log in on the website. No gear icon. If I click on the 3 bars on the top left (or the globe on the app) I get this - there is no filters or more settings option.
I also constantly get the 205.2 error message when I try to login to ATT. I appreciate any help you can provide. Thanks, Karen
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ATTHelp
Community Support
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232.1K Messages
13 days ago
Hey @Motown54, we understand that you would like to stop getting spam emails, let's get the help you need.
We have information on how to report and filter email spam. To remove spam from your inbox:
You can also create filters to send particular emails to spam, a folder, or your inbox. You can also edit, delete, or prioritize filters.
You can also forward spam to us at abuse@att.net so we can investigate it further. Make sure you include the full header so we can find out exactly where it came from.
For the care code 205.2, that means that password they you are typing in or saved in incorrect or has been corrupted. So a Password Reset is in order. Just follow these simple steps:
You can find more about email troubleshooting by using the aforementioned forums article. Not only will it help you with get into your email, but it will troubleshooting common email concerns, such as setting up a Secure Mail Key for email apps and client programs.
Let us know if this helps.
Thank you for reaching out on AT&T Community & Forums!
Bruce, AT&T Community Specialist
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Motown54
Contributor
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4 Messages
13 days ago
Thanks - I know how to mark individual emails as spam (although there is no tool bar as you can see). My question is about modifying my filters to include the aol & yahoo.com addresses. I don’t see a way to modify filters. There is no gear icon as you can see. When I get to settings the other way (2nd set of pictures) there aren’t any options to manage the filter.
I have reset my password many times & keep getting the 205.2 message when I try to sign on other devices. Thanks
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ATTHelp
Community Support
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232.1K Messages
13 days ago
Hi @Motown54,
Thank you for writing back to us. We understand you want to modify filters. Let's guide you in the right direction.
After reviewing your concern and trying to resolve through the Community Forums, it looks like you may need more account specific support. To assist you best, we encourage you to review our Contact Us page to identify what method you’d prefer to reach out for this account level help. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. We’re sorry we weren’t able to resolve your concern directly in the forums, but let us know if we can assist with anything else.
Thanks for contacting us on AT&T Community Forums.
Jennifer, AT&T Community Specialist.
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