Do you have questions about your AT&T Email?

Are you being asked to enter the Yahoo password for your email?

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don't worry, it is.

Learn how to create a secure mail key for each of your AT&T email addresses and subaccounts, so you can continue to:

1. Access your AT&T email with your favorite email apps.
2. Synchronize other account info, such as your calendar and contacts, to your email app.

Are you getting an Accelerator Not Found error message?

Your browser cookies and/or cache data may be corrupt.

Here’s what to do:

1. Clear your browser's cookies and cache.
2. Try to access your email account.

Still having trouble? Contact us and we’ll help you.

Are you being told we can’t find that ID and password combination?

Make sure you entered your ID and password correctly. For your protection, we may lock your account after too many sign-in attempts. If this happens, wait an hour or reset your AT&T Mail password.

Is your password not working on your smartphone?

Have you recently reset or changed your email password on your desktop computer or tablet? If you access the same AT&T email account on all your devices, you will need to update the email password on your smartphone as well.

Has your account been locked?

If you’re unable to access your email account and you’ve gotten a message that it’s been locked, this has occurred for your protection. Usually, it's as simple as a typo or wrong password being entered too many times.

We can help you regain access to your account.

If you think you may have been hacked, learn how you can quickly protect your email account.

Are you having other issues signing in?

We can help you check your account, settings, connectivity, browsers and try these tips to fix common sign-in issues.