For the mom who gives us everything - Mother's Day gifts that connects us.
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International plan

Does the internet speed goes down if you use certain amount of data in one day while you are abroad using international day pass?

Questions

11

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How do you file a formal complaint on an AT&T Customer Service Representative?

I called the CS phone number and the AT&T representative was awful. She refused to transfer me to a supervisor

Questions

6.1K

12

0

AT&T was hacked, and it has been reported to me that my SSN, address, and Name has been found on the Dark Web.

AT&T was hacked, and it has been reported to me by my Identity theft provider that my SSN, address, and Name has been found on the Dark Web. The report also stated that It was AT&T that provided the Data. I have not done business with AT&T in over 10 years.  Why would my info still

Questions

466

8

Software update keeps disappearing my edge screen on Samsung Galaxy

For the last few months, every time there's a software update my edge screen disappears. Sometimes it comes back days later, sometimes not at all (currently 2 weeks without it). Can ATT please rectify this? It's a great feature on the Samsung Galaxy phone that has been disabled and rendered useless

Questions

3

0

0

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

2.1K

11

0

CANT ACCESS EMAIL

SOOOO third attempt.... I can't access my old sbcglobal email and have tried everything I could think of. I'm trying again and would love to speak to an agent or something via chat. On my previous posts, the chat wasn't working on my phone so I couldn't get to a solution. Sadly I don't know the pas

Questions

4

0

0

Not receiving emails with large attachments

I am no longer receiving emails with large attachments. I have attachments > 8mb that are not coming through along with the email they are attached to.  What may I do to troubleshoot?

Questions

10

2

0

ATT.net not getting emails from gmail/365

att.net doesn't seem to be receiving emails from gmail/365. I sent an email from multiple 365 accounts (all different domains) and get the following error on the message trace. Reason: [{LED=450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=att.net] [LastAtt

Questions

92

7

unlocking a iphone

Requested at&t unlock a phone. The request showed pending.  24 hrs later, I received a email stating that request was cancelled because time had expired!  I have recieved multiple emails this week from at&t , but this one concerning unlocking a phone, I did not receive , was not i

Questions

14

1

0

where’s my refund?

i ordered a phone online couple days ago that same day after i ordered, it got cancelled went to the store to find out why & they told me it was because they needed more information to verify. then told me that i would receive a refund from 24 to 48 hours it’s already been more than 48. i don’t

Questions

10

1

0

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(39)
Software update keeps disappearing my edge screen on Samsung Galaxy

For the last few months, every time there's a software update my edge screen disappears. Sometimes it comes back days later, sometimes not at all (currently 2 weeks without it). Can ATT please rectify this? It's a great feature on the Samsung Galaxy phone that has been disabled and rendered useless

Questions

3

0

0

CANT ACCESS EMAIL

SOOOO third attempt.... I can't access my old sbcglobal email and have tried everything I could think of. I'm trying again and would love to speak to an agent or something via chat. On my previous posts, the chat wasn't working on my phone so I couldn't get to a solution. Sadly I don't know the pas

Questions

4

0

0

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Questions

10

0

0

I am not receiving any new emails since early this am. What is wrong.

I am not receiving any new emails since early this am. What is wrong. I am using yahoo to retrieve the emails. Does this matter?

Questions

12

0

0

RECEIVING EMAILS

I'm having trouble receiving emails. Several customers have reported to me that they have sent something and it's not being received. I'm having to route their emails through my personal one and forward it to the sbcglobal email. Several reasons have been given, from email not existing, to customer

Questions

7

0

0

My phone won't connect to the All-Fi Hub

There are two apps of the registration downloading

Questions

9

0

0

Trending Accepted Solutions

(69)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

2.1K

11

0

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.3K

5

0

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

306

1

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

257

14

0

Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

157

5

0

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