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I got an iPhone from my friend in 2021 (AT&T user). He had completed a factory reset before giving me the phone. I switched to T-Mobile and would like to continue using the iPhone. T-Mobile submitted an unlock phone request using my AT&T account info, phone number, passcode, and e-mail. The
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Wireless
19
3
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I signed up for the 12 Month $300 Prepaid Plan before it offered a 10GB hotspot. It is now offered as part of the same $300 yearly prepaid plan. In my ATT prepaid account is shows my plan, still without hotspot, and other higher cost plans. I am coming up on renewal and would like to see if I can sw
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Wireless
23
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Accepted Solution
I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.
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Wireless
39
7
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I have turned off DNS assist in the privacy choices of my ATT profile. IT'S OFF. When going to http://ewruoiweur.eruoierw I'm still getting the ATT search page corresponding to this domain. THIS IS NOT ACCEPTABLE. Not only this setting is hidden very deep in the profile but turning it OFF d
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Internet
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29
I recently sold my business. The new owner called AT&T and took over my account however, he received a new account number. When I logo onto ATT.com it shows my canceled account, my Direct TV account and his account for internet and phone service at work and it also has my email as his primary me
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Internet
255
2
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How can I stop getting spam directed to non-existent email addresses (aol and yahoo)( but ending up in my active att/yahoo inbox?. I am receiving tens of that junk every day. I am considering closing the account.
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10
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My have such terrible service now on my mobile phone due to the AT&T system. I attempted to call directly to ask for help. I also reached out on the app. So the phone service stated the call back would be between 26-31 mins, but I got a call in 7 minutes. I tried to have a conversation with the cust
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Wireless
4
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I am planning to be away for a few months and leave my phone on vacation mode. However, I don’t want everyone who attempts to call me to know that I’m out of the country. What happens when someone attempts to call me? Are they notified that my phone is on vacation mode or disconnected? What is the e
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Wireless
22
6
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The primary email for my account, that I've had has been compromised. I've had to change my password many times because I've had too many log in attempts (I've not...) and now the inbox is overloaded with as many as 23 phishing emails a day. Is there a way to change the primary email associat
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2
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My have such terrible service now on my mobile phone due to the AT&T system. I attempted to call directly to ask for help. I also reached out on the app. So the phone service stated the call back would be between 26-31 mins, but I got a call in 7 minutes. I tried to have a conversation with the cust
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Wireless
4
0
0
The primary email for my account, that I've had has been compromised. I've had to change my password many times because I've had too many log in attempts (I've not...) and now the inbox is overloaded with as many as 23 phishing emails a day. Is there a way to change the primary email associat
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2
0
0
this was working for a very long time but soon after changing password on at&t account (bc of an email from AT&T about a security update) my bellsouth.net email being pulled into gmail has stopped. Using the following username=<me>@bellsouth.net password=reverted to my origina
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4
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Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun
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Wireless
20
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Official Solution
Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through. ----- The following addresses had permanent fatal errors -----<[ema
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1.7K
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Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Wireless
621
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Accepted Solution
Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Wireless
219
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Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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Wireless
138
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Official Solution
Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b
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Wireless
136
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