1 Message
spam
How can I stop getting spam directed to non-existent email addresses (aol and yahoo)( but ending up in my active att/yahoo inbox?. I am receiving tens of that junk every day. I am considering closing the account.
1 Message
How can I stop getting spam directed to non-existent email addresses (aol and yahoo)( but ending up in my active att/yahoo inbox?. I am receiving tens of that junk every day. I am considering closing the account.
hotpinkis4me
1 Message
13 days ago
I am getting at least 50 spam emails daily also from two non-existent email addresses (aol and yahoo). This is been going on since att compromised my personal information. You probably got a letter and email about also. I have called att/yahoo twice and notified them without resolution. I was told since they did not create the aol and yahoo accounts they can not close them down. Well I did not create them either and do not want them attached to my bellsouth email. Rep said to send spam emails to abuse@att.net so I have been emailing them, blocking from my account and sending to spam as instructed. I also am considering closing my account.
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ATTHelp
Community Support
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232.1K Messages
13 days ago
Hey @hotpinkis4me, we understand you have been receiving multiple spam emails, let’s get the help you need.
If you aren't already, we suggest using Currently to access your email. Since it's supported by AT&T, doing so can help to eliminate a number of problems, such as your emails being routed to the wrong folder.
We also recommend that you use your email settings to create filters to send particular emails to your inbox, spam, or other folders. Here's what to do:
If those steps don't work right away, you may need to try clearing your browser's cache and cookies. This can help to refresh your browser and potentially allow those changes to your email to be recognized.
In addition to that, we've got a great Login and Email Solutions guide that's filled with more troubleshooting options. The section titled 'Email Not Going Where It Is Supposed To?' is a good starting point.
If you're not using Currently.com (the official website for AT&T email), you'll want to check out the 3rd Party Mailbox - (Outlook, Apple Mail, Mozilla Thunderbird) section as well.
Let us know if this helps.
Thank you for reaching out on AT&T Community & Forums.
Bruce, AT&T Community Specialist
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