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I have attempted to unlock a device from AT&T's network. I have submitted multiple requests, but it always says I have a balance due. I have unlocked other phones on this same account, that were purchased at the same time. I have confirmed with AT&T that there is no balan
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Wireless
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I have not been contacted by AT&T offering me Experian Identity Works protection to this day (5/7/24)! My information is on the dark web thanks to their mishandling. I am submitting a complaint with the FCC today!
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Internet
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Fremont CA, 94536, Cabrillo Neighborhood It seems that crews are hard at work installing new lines, is there anyway to know when ATT fiber will be deployed after wires are strung from poles to poles, I am assuming distribution boxes still need to be made up. https://broadbandmap.fcc.gov/locati
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Internet
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Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]
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7
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I've had confirmed that I'm not receiving texts or voicemails when my phone is turned off. AT&T's chat service won't load. Guess I have to blast them here! In the past, when I turned on my phone any texts or voicemails I received while my phone was off would pop up, but apparently that's not in
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Wireless
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I called three times today. I got hung up on twice after explaining my situation without getting a response back and did not raise my voice or swear once. I tried to explain to the rep that your website was not clear when it came to switching plans and as a result I am now having to pay for my servi
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Wireless
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I have three phones and three lines. Two of the phones are in an installment plan and one phone is paid off. I’m trying to add a fourth line and a fourth phone with an installment plan but the system won’t approve me. It’s saying I have to pay for my phone in full.Why?
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Wireless
3
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Hi We have AT&T FIBER internet and I had major connectivity issues 8am-12pm CST (at least) on 4/27/24 that kept me from being able to work (I work from home)... I am trying to get a detailed connectivity history for that particular day to find out if it was truly my workplace's system that had t
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Internet
16
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Accepted Solution
I used Asurion insurance to get a new phone back in June. They shipped me the new phone and gave me a box and return label to ship back my broken phone. I dropped off my broken phone package at USPS and they gave me a receipt. 4 months later in October, I get a $350 bill from AT&T because they s
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Wireless
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I got a text message on July 1st that I had an ATT fiber outage. I assume it was related to a storm. The modem got reset by the storm, somehow, and reset the wifi settings. That aside, my internet is still out. The last text message I got was on July 2nd saying it would be fixed soon and shortly
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Internet
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Fremont CA, 94536, Cabrillo Neighborhood It seems that crews are hard at work installing new lines, is there anyway to know when ATT fiber will be deployed after wires are strung from poles to poles, I am assuming distribution boxes still need to be made up. https://broadbandmap.fcc.gov/locati
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Internet
4
0
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I have three phones and three lines. Two of the phones are in an installment plan and one phone is paid off. I’m trying to add a fourth line and a fourth phone with an installment plan but the system won’t approve me. It’s saying I have to pay for my phone in full.Why?
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Wireless
3
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Do business wireless accounts have a passcode? And if so, how do you find it?I recently took over as the primary contact for our business account, but I haven't figured out how to navigate the Premier portal all that well yet.
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Wireless
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My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?
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TV
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Is AT&T still having issues with us obtaining emails from Gmail? A friend sent to my att email address today and haven't received it. I tried sending one from my gmail account and it was not received.
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9
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Just want to let you all know that I changed my service from AT & T to Consumer Cellular because it was far cheaper. I received an AT & T Mastercard debit card as a refund on my balance. This is administered through @northlane.com and @sunrise banks. It is impossible to ac
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4
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Official Solution
Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through. ----- The following addresses had permanent fatal errors -----<[ema
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1.9K
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Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Wireless
1.1K
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Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Wireless
250
14
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Official Solution
Solid red on Wi-Fi, nothing on phone light
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Internet
197
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Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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Wireless
152
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